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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
How would you rate From You Flowers?
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Sharon S.
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Nice selection of flowers and an easy ordering process. I've ordered from you before and the flowers were on time and were good quality. I hope the same is true this time.

The ordering process was good, but I don't think the bouquet that was delivered was as nice as advertised. I paid extra for the premium arrangement, but it had significantly fewer flowers than what was represented in the site. Disappointing.

Date of experience: March 2, 2017
Patty F.
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Easy to shop
March 3, 2017

Easy to shop
In my order for the delivery date I entered 03/02/2017, which is my daughters n granddaughters birthday. However it was delivered 03/01/2017, which was the day I ordered them. Do you know why this happened?

Date of experience: March 2, 2017
Deb P.
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This is my third purchase
March 3, 2017

This is my third purchase. First time was fine. Everything went great. Second time they missed the delivery date, and the flowers were supposed to be upgraded and were not for the trouble with the delivery, they credited my account for 15% after the problem with the second order, so I decided to give them a chance again. The third time I ordered the deluxe version of you are In my heart bouquet. It was delivered on time but the amount of flowers was definitely less than they pictured when ordered. Not thrilled, but their prices were reasonable so I ordered again. Will not be quick to do it again. Will try some place else.

Date of experience: March 2, 2017
Ann H.
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None
March 3, 2017

None

Date of experience: March 2, 2017
shelly b.
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I usually get great service from this site
March 3, 2017

I usually get great service from this site.

Date of experience: March 2, 2017
Julie M.
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None
March 3, 2017

None

Date of experience: March 2, 2017
Alexia N.
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Will be ordering from here again
March 3, 2017

Will be ordering from here again

Date of experience: March 2, 2017
Linda V.
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Excellent, great selection and prices
March 3, 2017

Excellent, great selection and prices. Hope the basket is as good as it looks.
Basket, smaller than I expected upon delivery.

Date of experience: March 2, 2017
Amy S.
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I had difficulty getting the correct discount code to apply and stay applied! It kept trying to switch to a different (smaller) discount code. However, it did eventually work. The person I sent the plant to sent me a photograph of it, and I was very happy with its appearance! It was very large, full, and healthy looking. The recipient was also quite pleased.

Date of experience: March 2, 2017
Tee O.
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Quick, easy simple and pleasant process!
March 3, 2017

Quick, easy simple and pleasant process!

Date of experience: March 2, 2017
Anne C.
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The flowers are always beautitul and are reasonably priced.

Date of experience: March 2, 2017
Nancy B.
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The only reason for the 4 star rating is I think you should have someway of letting customer see how much shipping costs are going to be before getting too far into ordering process. My granddaughter said the flowers were delivered on time and came in a vase not in a box as indicated which was ok as long as I was not charged differently. Thanks for the promptness of the delivery.

Date of experience: March 2, 2017
Toni D.
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Super!
March 3, 2017

Super!

Date of experience: March 2, 2017
Patricia Q.
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3/1
March 3, 2017

3/1 - I needed to order flowers that could be delivered today and so far, this has been fairly easy. This is the first time I have used your site.

3/2 - After I ordered the flowers (at approx. 2:30 in the afternoon), I was sent an e-mail stating that the flowers would NOT be delivered the same day. :( The flowers were delivered the day after. The flowers are beautiful, but it would have been better to have the same day delivery.

Date of experience: March 2, 2017
RedDog A.
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Ordering was easy, but the order was not delivered on time - despite what the confirmation mail I received stated. The recipient confirmed that the delivery was a day late. I will be reluctant to use this service again in the future.

Date of experience: March 2, 2017
Marvin H.
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Great timing
March 3, 2017

Great timing

Date of experience: March 2, 2017
Christina D.
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Sent deluxe lilies to my mother for her birthday- she loves them and the delivery was right on time

Date of experience: March 2, 2017
Karen Z.
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Curious to see if they are as pretty as pictured. Also, website could state what size is illustrated in the picture? Kind of confusing as what size to order.

Date of experience: March 2, 2017
Alan P.
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$14.99 handling charge that shows up at the very end? L-A-M-E

You were not able to deliver on the day I requested. I got an apology note, but no opportunity to change the delivery details.

Date of experience: March 2, 2017
Esperanza M.
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The basket received does not look at all to what we order, way too empty, not enough products. Actually kind of sad. Not worth the money we paid for it

Date of experience: March 2, 2017