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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Dianne K.
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So easy
March 2, 2017

So easy. We live in Washington State and we won't see item purchased, so we are counting on it being like the photo.

Date of experience: March 2, 2017
Maria H.
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Site easy to navigate
March 2, 2017

Site easy to navigate. Nice selection

Date of experience: March 2, 2017
Minnesota
1 review
0 helpful votes
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I picked a product, but (after going through the tedious process of filling out all the info) the checkout price was significantly more expensive without justification.
Not the only site that do this malpractice. I felt cheated.

Date of experience: March 2, 2017
Deborah G.
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My mother indicated it was a small arrangement. I did not think it would be small for the price.

Date of experience: March 2, 2017
Stephanie A.
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She loved them thank you!
March 2, 2017

She loved them thank you!

Date of experience: March 2, 2017
Satoshi H.
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Service/Handling fee is hidden
March 2, 2017

Service/Handling fee is hidden. This should be explicitly notified in the beginning.

Date of experience: March 2, 2017
Brici Q.
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Prompt delivery
March 2, 2017

Prompt delivery
Great selection

Date of experience: March 2, 2017
Judy B.
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Once again I was disappointed by the flower arrangement I sent. It was for a funeral for the parents of a dear friend who were killed in a tragic accident. The flowers that were delivered did not look like the ones I selected. It had the white roses, lily's and mini daisey's but was much smaller than expected and did not have the greenery fill in like the other arrangements did. It was just the flowers thrown into a vase and I was a bit embarrased by my flowers compared to the others that were delivered. Do you use your own florist or a local florist? If local, could you tell me who made up this arrangement?

Date of experience: March 2, 2017
Joe M.
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Have ordered many times and arrangement are always beautiful. Thx

Date of experience: March 2, 2017
mirriam D.
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Great
March 2, 2017

Great

Date of experience: March 2, 2017
Rosa O.
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My first time using this service
March 2, 2017

My first time using this service. Easy to use.

Date of experience: March 2, 2017
Stephen C.
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They have always made things right...
March 2, 2017

They have always made things right...even when some things went wrong.

Date of experience: March 2, 2017
Caroline P.
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...
March 2, 2017

Date of experience: March 2, 2017
Manuel C.
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Thank you it was great :)
March 2, 2017

Thank you it was great :)

Date of experience: March 2, 2017
Catalina S.
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My overall experience was great
March 2, 2017

My overall experience was great. The basket was a condolence gift so i have not seen it.

Date of experience: March 2, 2017
Lisa S.
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Delivery Came right on time and was complete and the recipient was happy too!

Date of experience: March 2, 2017
Cierra A.
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Overall satisfied
March 2, 2017

Overall satisfied

Date of experience: March 2, 2017
Evelyn L.
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The person receiving the flowers was quite happy with the arrangement.

Date of experience: March 2, 2017
Audrey S.
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So many choices and so easy to use
March 2, 2017

So many choices and so easy to use.

Date of experience: March 2, 2017
carla e.
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I ordered the deluxe version of the flowers and the recipient sent a photo to me when she got them just now and it was MUCH smaller and a lot less flowers than the photo showed it would be. I feel like I paid for the deluxe but got the standard. They are pretty, and the bear and candy were good, but I think that paying $93.98 (after an $11 discount) was too much. I will probably not order from this site again due to that.

Date of experience: March 2, 2017