Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of From You Flowers

From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
How would you rate From You Flowers?
grey stargrey stargrey stargrey stargrey star

From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

Instant Feedback

1,334,817 reviews

We monitor reviews for authenticity

Teresa C.
0 reviews
0 helpful votes
Follow Teresa C.
Unfollow Teresa C.
Share Review
Report Review

It was easy
March 15, 2017

It was easy. Everything looked nice.

Date of experience: March 15, 2017
Sabrina Y.
0 reviews
0 helpful votes
Follow Sabrina Y.
Unfollow Sabrina Y.
Share Review
Report Review

Shipping cost was an unexpected price
March 15, 2017

Shipping cost was an unexpected price. I also thought the bouquet would be larger being I bought the deluxe size. However, i was refunded 25% due to the mishap.

Date of experience: March 15, 2017
Janine d.
0 reviews
0 helpful votes
Follow Janine d.
Unfollow Janine d.
Share Review
Report Review

It's good
March 15, 2017

It's good. I first started using From You Flowers to have flower deliveries to my friend Daniel Hellmayer. Each year they are always delayed. It's a running joke now. One day he'll get flowers on his actually birthday.

Date of experience: March 15, 2017
James F.
0 reviews
0 helpful votes
Follow James F.
Unfollow James F.
Share Review
Report Review

Flowers appear fresh the proof, however will be in how they open and last.

Date of experience: March 15, 2017
Rob B.
0 reviews
0 helpful votes
Follow Rob B.
Unfollow Rob B.
Share Review
Report Review

Got what I paid for
March 15, 2017

Got what I paid for

Date of experience: March 15, 2017
Cathy F.
0 reviews
0 helpful votes
Follow Cathy F.
Unfollow Cathy F.
Share Review
Report Review

I would personally like it better if all the fees were shown up front instead of having to wait until the final payment screen to see the delivery costs.

Date of experience: March 15, 2017
brenda l.
0 reviews
0 helpful votes
Follow brenda l.
Unfollow brenda l.
Share Review
Report Review

Always great
March 15, 2017

Always great

Date of experience: March 15, 2017
Joanna L.
0 reviews
0 helpful votes
Follow Joanna L.
Unfollow Joanna L.
Share Review
Report Review

The Lily's were not yellow how the arrangement was described and shown. It was called lemonade for yellow Lily's. Instead they recieved orange ones It was for my mother and grandmother finding out about there new grand daughter. Disappointed arrangement didn't look as bright and happy with orange Lily's. Spent close to 100 on both arrangements.

Date of experience: March 15, 2017
Sheila W.
0 reviews
0 helpful votes
Follow Sheila W.
Unfollow Sheila W.
Share Review
Report Review

Quick and easy and best of all, a fair price!
March 15, 2017

Quick and easy and best of all, a fair price!

Date of experience: March 15, 2017
Nurit S.
0 reviews
0 helpful votes
Follow Nurit S.
Unfollow Nurit S.
Share Review
Report Review

Easy to select the flowers I liked (actually I liked them all) and it was easy to go through the ordering process.

Although I was not the receiver of the flowers, I was told they look very nice. The only comment I would make is that I was asked if I wanted the flowers to be delivered in the morning, or later, I picked the "later" since I knew the receiver of the flowers will be at work, and that was her place or resident. The flowers were delivered in the morning and "waited" outside for a few hours. I was afraid they would not be fresh anymore.

Date of experience: March 15, 2017
Susan T.
0 reviews
0 helpful votes
Follow Susan T.
Unfollow Susan T.
Share Review
Report Review

Awesome experience
March 15, 2017

Awesome experience. Flowers were delivered on time

Date of experience: March 15, 2017
Angie X.
0 reviews
0 helpful votes
Follow Angie X.
Unfollow Angie X.
Share Review
Report Review

I ordered a few days ago and order is now not showing. I tried to place this order three times today. Just was able to place order and my coupon code was not applied. Beyond frustrated.

Date of experience: March 15, 2017
Sam H.
0 reviews
0 helpful votes
Follow Sam H.
Unfollow Sam H.
Share Review
Report Review

The flowers looked smaller than expected and the delivery was not same day as I requested. I was refunded $ for the late delivery.

Date of experience: March 15, 2017
Myra W.
0 reviews
0 helpful votes
Follow Myra W.
Unfollow Myra W.
Share Review
Report Review

Beautiful flowers, hate the handling cost
March 15, 2017

Beautiful flowers, hate the handling cost.

Date of experience: March 15, 2017
Carolyn B.
0 reviews
0 helpful votes
Follow Carolyn B.
Unfollow Carolyn B.
Share Review
Report Review

OK I was notified the flowers were delivered today to the funeral home. I am not there to see them but hope to see a picture of them later today. Thank you for your timely service. I am very pleased.

Date of experience: March 15, 2017
Bonnie L.
0 reviews
0 helpful votes
Follow Bonnie L.
Unfollow Bonnie L.
Share Review
Report Review

My daughter sent a picture of the flowers I ordered for her, and they were exactly like the picture on your web site. She and I were very pleased. Thank you for your quick service.

B.L.

Date of experience: March 15, 2017
Denise H.
0 reviews
0 helpful votes
Follow Denise H.
Unfollow Denise H.
Share Review
Report Review

The flowers and discount were very reasonable, however, the handling costs (to me) are a little on the high side. The flowers got to their destination in a very timely fashion (a little under 4 hours...yay) and we extremely fresh. The people in my daughters office even commented on the beautiful flowers. I was very pleased with the overall experience.

Date of experience: March 15, 2017
Sarah X.
0 reviews
0 helpful votes
Follow Sarah X.
Unfollow Sarah X.
Share Review
Report Review

Delivery fee is unclear until last second
March 15, 2017

Delivery fee is unclear until last second

Date of experience: March 15, 2017
Bill A.
0 reviews
0 helpful votes
Follow Bill A.
Unfollow Bill A.
Share Review
Report Review

Same day delivery took place as stated and it the quality was as expected.

Date of experience: March 15, 2017
Nancy N.
0 reviews
0 helpful votes
Follow Nancy N.
Unfollow Nancy N.
Share Review
Report Review

I tried to change my password all day yesterday and never got an email...so finally was able to connect today and had to pay same day penalty. Also called for help twice. First assistant was rude(Shanise) and cut off our conversation. Second call was much better and assistant helpful(April) I believe. I have enjoyed using your company before and will likely continue...but this was quite aggravating.

Date of experience: March 15, 2017