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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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stephanie K.
0 reviews
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I will be very satisfied if this delivery is made on the day requested since it was such short notice.

Date of experience: March 15, 2017
Dawn O.
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$15 handling fee is ridiculous
March 16, 2017

$15 handling fee is ridiculous
Flowers were cheap looking not even worth $10
Never received the balloon I paid for
Paid $50 for crap!

Date of experience: March 15, 2017
Brittany T.
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The roses were beautiful!
March 16, 2017

The roses were beautiful! My friend adored them as she was going through a difficult time.

Date of experience: March 15, 2017
katie W.
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My circumst
March 16, 2017

My circumst

Date of experience: March 15, 2017
Gabe D.
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EXTREMELY DISAPPOINTED
March 16, 2017

EXTREMELY DISAPPOINTED. Arrived 2 hours past LATEST STATED TIME. If I would have known it would be late would have paid extra for earlier delivery. Also, was unaware assembly was required. I hope the business improves because it was very easy to order but everything was off minus the chocolate and card. I won't be using this service again.

Date of experience: March 15, 2017
Sandra S.
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These were sent to a friend who had just lost her mother. She said they were beautiful. They arrived as I specified.

Date of experience: March 15, 2017
Laura S.
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Process was convenient and easy
March 15, 2017

Process was convenient and easy. I did not actually get to see the basket that I sent, however the dear friend I sent it to said it was beautiful. She lost her mom and I wanted to send something special and you provided that. Thank you so much...I will definitely use you services in the future.

Date of experience: March 15, 2017
Tamar S.
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It was a good experience
March 15, 2017

It was a good experience

Date of experience: March 15, 2017
Emily T.
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Quick, easy, and lots of reasonable choices
March 15, 2017

Quick, easy, and lots of reasonable choices

Date of experience: March 15, 2017
Emily F.
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You sent the wrong flowers...
March 15, 2017

You sent the wrong flowers... I'm pretty upset about it.

Date of experience: March 15, 2017
Estelle U.
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My grandmother loved them she had never had flowers delivered shes 72

Date of experience: March 15, 2017
Joshua L.
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Good service
March 15, 2017

Good service

Date of experience: March 15, 2017
Julie B.
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My daughter sent me a photo of her flowers
March 15, 2017

My daughter sent me a photo of her flowers. The arrangement was much smaller than advertised and the flowers looked inferior. I was disappointed.

Date of experience: March 15, 2017
Robin A.
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I was really impressed--even though Ohio having bad weather
They got my nieces bday flowers to her in the country/woods too
Thank you

Date of experience: March 15, 2017
Minnesota
1 review
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Today March 15 is my 5 year wedding anniversary and so I wanted to surprise my wife with flowers delivered to her job. I paid extra for same day delivery and confirmed everything. Then at the end of the day they send me an email saying that the order will be delivered the next day. The ruined my surprise. Now i dont even have time to get another company to deliver. They are the worst company I have ever used. They also tied up my funds for a few days. Being on a tight budget they really hurt me. Never use this company.

Date of experience: March 15, 2017
Dixie P.
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Flowers were to be delivered for a birthday yesterday.
Terrible customer service.
Arrived 4 pm a day late.

Date of experience: March 15, 2017
Stacy A.
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All went well
March 15, 2017

All went well. Service was great. Delivery received by recipient. Slightly expensive. Would of been nice to pick the candy I wanted to send so I could send her favorite. Overall though experience great.

Date of experience: March 15, 2017
Sharon S.
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Love it great job
March 15, 2017

Love it great job

Date of experience: March 15, 2017
Cyn S.
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Nice choices, quick responses when there are issues. Delivery us never a problem. Wish prices were lower, but that's true of all flower companies. Overall quite satisfied.

Date of experience: March 15, 2017
Michelle T.
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Quick, easy to use, decent prices for same day delivery. --- Is how I felt until I found out the order was not going to be fufilled on the day I selected. This was for my mother's birthday and I would have ordered from somewhere else or paid more to be sure that they would be delivered on her actual birthday not 2 days later. Not a happy customer.

Date of experience: March 15, 2017