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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Kab Z.
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Quality worth paying for...
April 6, 2017

Quality worth paying for...

Date of experience: April 5, 2017
Saima K.
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Good service
April 6, 2017

Good service. I placed ordered early morning for same day delivery and they made it happen. Competitive prices

Date of experience: April 5, 2017
Leticia F.
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This is the saddest bouquet I have ever seen
April 6, 2017

This is the saddest bouquet I have ever seen.

Date of experience: April 5, 2017
Deatrice C.
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Quick and easy but didn't get a good deal on the price, a little disappointed!

Date of experience: April 5, 2017
Gayle E.
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I was at another site and had a hard time
April 6, 2017

I was at another site and had a hard time. No problem here.
My cousin called me earlier today. She pretty exited and very pleased with the bouquet. She later sent me a picture and they were exactly what I wanted.
Thank You

Date of experience: April 5, 2017
Jason T.
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Great Flowers!
April 6, 2017

Great Flowers!

Date of experience: April 5, 2017
Leona G.
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I asked the recipient how she liked the plant/flowers and she sent me a picture we all agree it is absolutely beautiful

Date of experience: April 5, 2017
Jean G.
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Not your fault that it was difficult to get a delivery to a rural location. Just frustrating.
I didn't see the order but it got there. So that's good.

Date of experience: April 5, 2017
Patricia C.
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Flowers have been fresh and arrangements have been beautiful

Date of experience: April 5, 2017
Jenny B.
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I put an order in yesterday to be delivered today. It was scheduled to come today between 9-5pm, but they couldn't get a florist to fulfill my order so they sent me an email at 3pm about how the order cannot get fulfilled and it was postponed for the following day delivery. I specifically ordered the plant for today and they didn't give me enough time to find another florist for same day service.

I am highly dissatisfied with their service. I called customer service and they gave me a refund of $2.99 for the same day delivery fee and offered me a $15 gift card. Why would I want a gift card to buy from them again with their terrible same day delivery service? Their flowers are expensive and with terrible service.

Do not use their delivery service. I suggest going directly to local florists.

Date of experience: April 5, 2017
Bob O.
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I had trouble with drop downs
April 6, 2017

I had trouble with drop downs

Date of experience: April 5, 2017
Brenda N.
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First time using your service and I'm very impressed

Date of experience: April 5, 2017
Jacquie R.
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Thought more expensive flowers would be in premium order

Date of experience: April 5, 2017
Pauline H.
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Would not accept American Express card
April 6, 2017

Would not accept American Express card. Why

Date of experience: April 5, 2017
KCM T.
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The flowers were sent to my mother who was in the hospital in another state. She said they were absolutely gorgeous. The buds and blooms were huge and the colors exquisite. I received emails updating me on the status of the order. I will definitely use fromyouflowers.com in the future.

Date of experience: April 5, 2017
Tonya F.
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The receipient sent me images of the basket they received and it was not the same in terms of quality to the image

Date of experience: April 5, 2017
Betty L.
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Very nice!
April 5, 2017

Very nice!

Date of experience: April 5, 2017
Jessica m.
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Made her know that we were all here for her in her time of need. Thank you

Date of experience: April 5, 2017
Lorena R.
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Love you guys!
April 5, 2017

Love you guys!
This is my number one option to buy flower for sure!

Date of experience: April 5, 2017
LaVonne A.
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Quick and easy and I found just what I was looking for. The flowers were beautiful and the reciepent was thrilled with them

Date of experience: April 5, 2017