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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Ivette P.
0 reviews
0 helpful votes
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This is the second time i use this service and it's great, the flower arrangements are easy to pick and customize, the price rages are good and the delivery is on time.

Date of experience: April 6, 2017
Ingrid J.
0 reviews
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Easy to understand, lots of choices
April 6, 2017

Easy to understand, lots of choices. Great selection.

Date of experience: April 6, 2017
Victoria R.
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This was my first shopping experience with fromyouflowers.Com

Date of experience: April 6, 2017
Cathy X.
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On line the flowers were $47.99, set up for same delivery so I was charged $2.99, then $14.99 service fee? Wasn't informed about the service fee till my order was placed. To me, too much. I could of sent the same flowers for $59 with $3 delivery fee. I was mislead.

Date of experience: April 6, 2017
Leslie F.
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The sentiments were not written as as requested, and the arrangement was pretty but too small for the extra paid for a larger one.

Date of experience: April 6, 2017
stephani D.
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This was quick, easy, and affordable
April 6, 2017

This was quick, easy, and affordable.

Date of experience: April 6, 2017
Albert B.
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I ordered a get well plant for sister and they got it there ok

Date of experience: April 6, 2017
Jennifer T.
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Jill at the Customer Service/800 line was very helpful. Thank you, Jill! :)

Date of experience: April 6, 2017
Joseph H.
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Very easy to order and nicely arranged
April 6, 2017

Very easy to order and nicely arranged

Date of experience: April 6, 2017
Catrina R.
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Shopping experience great, hope it ships on time.

Date of experience: April 6, 2017
Tracy C.
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No comment, ordered and delivered as expected
April 6, 2017

No comment, ordered and delivered as expected.

Date of experience: April 6, 2017
Gabriela D.
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Great additional items to purchase
April 6, 2017

Great additional items to purchase

Date of experience: April 6, 2017
Trish Y.
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Delivery was as estimated
April 6, 2017

Delivery was as estimated. She loved it!

Date of experience: April 6, 2017
Cathy F.
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I'm happy as long as the product is good quality
My friend received the plant and said it arrived safely and is beautiful.

Date of experience: April 6, 2017
Helen B.
0 reviews
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This is my 2nd time to you fromyouflowers
April 6, 2017

This is my 2nd time to you fromyouflowers. It is an easy access site and the flowers are beautiful.

Date of experience: April 6, 2017
Abby U.
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My mother LOVED the flowers
April 6, 2017

My mother LOVED the flowers.
Thanks

Date of experience: April 6, 2017
Mallory K.
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The speed was incredible and the base was very cute, the price was a little expensive and I wish the flowers were more open upon delivery.

Date of experience: April 6, 2017
Kathleen C.
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Great site--wonderful selection of arrangements. And orders are reliably delivered on time.

Date of experience: April 6, 2017
Crystal H.
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Fast and efficient!
April 6, 2017

Fast and efficient!

Date of experience: April 6, 2017
Florida
2 reviews
2 helpful votes
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YOU CHARGED ME THE CUSTOMER $94.76 FOR MY ARRANGEMENT, THEN WHEN I CALL THE FLORIST AFTER DELIVERY AS I'M UNHAPPY WITH WHAT THEY DELIVERED, I FIND OUT YOU ONLY PAID THEM $49.99 INCLUDING $10.00 FOR DELIVERY AND NOT ONLY DID YOU KEEP THE EXTRA MONEY I PAID, YOU ALSO KEEP 20% OF THE ORDER THAT YOU GIVE TO THE FLORIST... SO THE FLORIST GETS PAID $39.99 THEN THEY HAVE TO MINUS THEIR DELIVERY $10.00 SO THEY HAVE $29.99 TO MAKE AN ARRANGEMENT I PAID ALMOST $95.00 FOR... THIS IS TERRIBLE, AFTER TELLING THE FLORIST I DIDNT BELIEVE THEM, AND THAT I WAS GOING TO REVIEW THEIR COMPANY FOR BAD SERVICE, THE FLORIST WAS DECIDED TO PROVIDE ME WITH ALL OF THE ORDER INFORMATION SO I COULD SEE THEY ARE TELLING THE TRUTH... I HAVE ALL THE INFORMATION NOW SO I CAN DISPUTE THIS CHARGE WITH MY BANK... i WOULD ALSO LIKE TO ADD THAT THE WHOLE TIME THEY TRIED BLAMING THE LOCAL FLORIST THAT FULFILLED THE ORDER... IT WAS SO CONVINCING THAT i BELIEVED THEM. BUT THE FLORIST ISNT AT FAULT ITS FROMYOUFLOWERS.COM

Date of experience: April 6, 2017