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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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Joan F.
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Am happy with the delivery
April 10, 2017

Am happy with the delivery

Date of experience: April 10, 2017
Jodi C.
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Easy and lovely pieces to choose from, order that was delivered looks even better than the picture.

Date of experience: April 10, 2017
melody s.
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I sent a large arrangement to a Funeral I was unable to attend for my uncle, my mother
Said the flowers arrived on time and were very beautiful! Thank you

Date of experience: April 10, 2017
CHRISTINA N.
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The flowers were not delivered the same day as i requested.

Date of experience: April 10, 2017
Tina S.
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The delivery charge was a little too expensive
April 10, 2017

The delivery charge was a little too expensive.

Date of experience: April 10, 2017
Soo Y.
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1
April 10, 2017

1. The flowers were supposed to be delivered on yhe same day (7th) with an extra fee charged. But that did not happen and neither the recipient or I received any phone calls about it.
-greater than please refund the same day extra fee

2. The flowers were still not delievered around 8pm the next day. I was notified that home deliveries are usually made before 6pm. When I called the CS center, they tried to reach the local vender but failed to do so, and told me the delivery was not going to be made that day(8th). From that response, I decided to cancel my order since the gift already lost its timing. HOWEVER, later that evening the flowers were delivered. So I should let you know that the flowers+delivery fee should not be canceled!
-greater than please retract the cancellation and do not refund the flower+delivery fee

3. The flowers delivered looked very different from the ones in the picture. I specifically chose this item due to its purple color, for my friend is a purple maniac, but were provided with pink flowers. We still love them, but was a little disappointed. If they were to be so different, there should have been some kind of notification.

Date of experience: April 10, 2017
Dietlinde W.
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I ordered from Germany
April 10, 2017

I ordered from Germany. Before answer to my questions and support by mail was immediately and clear. And flowers were beautiful and fresh.

Date of experience: April 10, 2017
Mary A.
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Good instructions
April 10, 2017

Good instructions. Good selection

Date of experience: April 10, 2017
Laraine F.
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I could not use Pay Pal; it would not accept a different recipient's address.

Date of experience: April 10, 2017
Rondell S.
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Service charge too high
April 10, 2017

Service charge too high.

Date of experience: April 10, 2017
Debbie S.
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I have never ordered from this company (from you flowers) but I well find out when I go to the service if the flowers are really nice. I will give another feedback after the service as to the quality and appearance of these flowers. Well I seen the flowers that I ordered and they were beautiful. Everyone was commenting and asking where I purchased them. They were fresh and crisp. The arrangement was just beautiful I am so satisfied I will definitely order from (Fromyouflowers) again and tell everyone I know to do the same. Thank you so much.

Date of experience: April 9, 2017
Jacquelyn E.
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Good looking flowers
April 10, 2017

Good looking flowers. Fresh. Easy ordering. I will use again.

Date of experience: April 9, 2017
Kris U.
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Very nice selection, prices seem better than other sites.
This was a gift for my Mom, they were delivered earlier than scheduled. My Mom said the arrangement was very nice. I thank you so much for delivering the flower garden early, they made my Mom's day.
I will definitely buy again!

Date of experience: April 9, 2017
Kim S.
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We received the balloons in a timely manner and the overall service rated 4 stars.

Date of experience: April 9, 2017
Linda G.
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Great basket, nephew was very happy with it
April 10, 2017

Great basket, nephew was very happy with it.

Date of experience: April 9, 2017
Kim S.
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Lovely delivery and in great time
April 10, 2017

Lovely delivery and in great time.

Date of experience: April 9, 2017
Susan M.
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Easy ordering and excellent product
April 10, 2017

Easy ordering and excellent product.

Date of experience: April 9, 2017
Giovanna N.
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Easy to order it was earlier than i expected on sunday and the flowers were so pretty!

Date of experience: April 9, 2017
Alex U.
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Less flowers than I expected to see for the price paid.
It's ok but looks more like the small selection rather than the middle size offering.
They are beautiful flowers but not as plentiful as I assumed bu picture and overall cost

Date of experience: April 9, 2017
Melanie U.
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...
April 9, 2017

Date of experience: April 9, 2017