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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Lili L.
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Love the selections available
April 11, 2017

Love the selections available.

Date of experience: April 10, 2017
Joyce P.
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Fresh flowers delivered at the click of a button and free delivery! It just "don't get no better than that"!

Date of experience: April 10, 2017
Roaa A.
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Everything was awesome and I love but I notice the flowers not fresh and one of the red rose is damaged I can send you a photo of it.

Date of experience: April 10, 2017
Jacqueline B.
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The website is user friendly and the selection and prices are very reasonable. I was called because the item that I ordered was not available. The replacement was beautiful. I'm pleased!

Date of experience: April 10, 2017
Kim M.
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Quick and easy with great prices
April 10, 2017

Quick and easy with great prices.

Date of experience: April 10, 2017
Kathleen C.
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...
April 10, 2017

Date of experience: April 10, 2017
rodrigo p.
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Good follow up on delivery, making sure address and info was right, thanks for all the help.

Date of experience: April 10, 2017
Donald T.
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Daughter received plant and said it was beautiful.

Date of experience: April 10, 2017
Debby P.
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Flowers were lovely and delivered on time
April 10, 2017

Flowers were lovely and delivered on time.

Date of experience: April 10, 2017
Mike L.
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Great variety of products and complete satisfaction by the recipient everytime.

Date of experience: April 10, 2017
judith j.
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Love your company
April 10, 2017

Love your company.
Sorry that the contractor did NOT deliver the arrangement on Sunday as ordered...but you guys are so dynamite that my aunt actually received TWO arrangements today after I called this morning.
Thank you so much for fixing the problem.
(Just a small note...when contractor isn't able to deliver, probably they shouldn't then send notification that they did)

Date of experience: April 10, 2017
Deborah F.
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Because your picture on your site is of the "Deluxe" version of the order, the price below it is not accurate. To get the picture version, you have to add 10.00 onto the order or receive a "lesser" version. This is not right. You are just as expensive as FTD, etc. because of this. But you do a good job with the order so I appreciate that. How about making your deluxe version the regular one. This would be good PR. And how about a coupon I can use anytime. Thanks!

Date of experience: April 10, 2017
Sandee L.
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The service was excellent from start to finish; including the scheduled delivery. The flowers were absolutely beautiful. I am very pleased with this order.

Date of experience: April 10, 2017
MP E.
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It was fine and the price was reasonable
April 10, 2017

It was fine and the price was reasonable.

Date of experience: April 10, 2017
Melanie V.
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Fast delivery..
April 10, 2017

Fast delivery.satisfied

Date of experience: April 10, 2017
Barbara P.
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I was very apprehensive using a website/800 number. I am so pleased to say the flowers were delivered when I requested, my friend said they were just beautiful. She is very ill and they brightened her day considerably. I will use you again!

Date of experience: April 10, 2017
Anthony H.
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No comment
April 10, 2017

No comment

Date of experience: April 10, 2017
Kim B.
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I paid extra to have flowers delivered on the same day and didn't receive them until noon the next day.
When the driver delivered my flowers, he asked to use my bathroom.
I would like a refund on my same day shipping as well as an apology for the deliver being late with absolutely NO warning or tracking.

Date of experience: April 10, 2017
Kathy F.
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My sister just had major abdominal surgery and she says the flowers that were sent make her day as she recuperates on bed rest.

Date of experience: April 10, 2017
Barbara H.
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It was very easy to process through
April 10, 2017

It was very easy to process through.

I was not the individual who received the flowers so I don't know what they were like. I will find out at a later date.

Date of experience: April 10, 2017