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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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Melissa H.
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The choices are mind blowing!
July 3, 2020

The choices are mind blowing! I wish they had some sort of way to build a custom flower arrangement with specific flowers and colors.

Date of experience: July 3, 2020
Lyn M.
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I sent these flowers to my cousin who is celebrating his 89th birthday. He loved them.

Date of experience: July 3, 2020
GB
1 review
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Non-delivery, charged me $183, disappointed both the intended recipient and me, made 100 excuses for non-performance (none valid). Seriously, if you can find another florist, I strongly urge you to do so as this lot are incompetent.

Date of experience: July 3, 2020
KP J.
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Purchased premium level flowers and they didn't look like high quality. The number of flowers was much lower than price and pictures indicated. Disappointing for me personally.

Date of experience: July 3, 2020
Ada W.
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Good and reliable
July 3, 2020

Good and reliable.

Date of experience: July 3, 2020
Satisfied Y.
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Same day delivery, which is what I needed
July 3, 2020

Same day delivery, which is what I needed. Smooth ordering.

Date of experience: July 3, 2020
Tye U.
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The delivery went well and my recipients were pleasantly surprised! So I am over all, very satisfied with my experience with fromyouflowers.com.

Date of experience: July 3, 2020
Kari W.
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The shipping fee plus the extra fee to deliver "same day" seems excessive ($19 to deliver some $30 flowers sucks). I don't remember the delivery price being so high last time I used this site. The flowers were pretty once delivered but they were not delivered in the Mason jar that was pictured and in the description. Instead it was a plain case. I chose the arrangement partly for the Mason jar. Not pleased about that.

Date of experience: July 3, 2020
Mary B.
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I kept loosing my order because it said I had the wrong password. Yet there was no option offered to reset it! I finally put my order in, as a guest. This is frustrating! However, I was able to complete the order and they were delivered to my family member's home the same day. Thank you.

Date of experience: July 3, 2020
Julie V.
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All went great!
July 3, 2020

All went great!

Date of experience: July 3, 2020
Ted H.
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Delivery to an address in another city within 2 hours of ordering, without any special handling. Picture of the flowers looks almost exactly like what was ordered. We were very impressed!

Date of experience: July 3, 2020
Michele W.
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Easy to use site, lots of selection
July 3, 2020

Easy to use site, lots of selection. Blooms were huge and beautiful, and we upgraded to the premium

Date of experience: July 3, 2020
Elyse K.
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This was a great surprise for my grandmother's 80th birthday and she was thrilled to receive her favorite flowers

Date of experience: July 3, 2020
Starr O.
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While I love your floral arrangements and appreciate your delivery times, the $14.99 fee is quite high.

Date of experience: July 3, 2020
Deb D.
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SO FAR, it's been ok
July 3, 2020

SO FAR, it's been ok. A bit expensive since it doesn't tell you the ~$15 Service/Handling until the very end, and I didn't think I'd chosen a ~$50 bouquet to begin with. It remains to be seen if the flowers are as beautiful (and PURPLE) as the picture.

The delivered arrangement was NOT the same as the ordered one, but it was very nice and loved by the recipients.

Date of experience: July 3, 2020
Blanca N.
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My niece cried when she received the beautiful birthday flowers bouquet, that looks like a cake. It is beautiful!

Date of experience: July 3, 2020
Alison P.
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I did not see the bouquet that was delivered.

Date of experience: July 3, 2020
Tina J.
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Thanks for the beautiful flowers that were delivered to my friend. She was feeling sad but the beautiful arranged flowers put a smile on her face thanks so much.

Date of experience: July 3, 2020
Jimmy m.
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Simply transporting the flowers out of my car into the restaurant for my daughter's birthday, the balloon was so flimsily attached that it floated off before I can even make it eight feet from my car. There's no way I knew to go around and ensure that everything was firmly attached I expected that from the flower service.

Date of experience: July 3, 2020
Adrienne C.
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My Dad loved the flowers
July 3, 2020

My Dad loved the flowers. Thank you for great service and product.

Date of experience: July 3, 2020