On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I ordered an anniversary boquet in the morning to be delivered the same day. It was delivered as promised, the flowers were fresh and the other item were also immaculate, Thank so much for the job well done. Appreciate it very much.
Quick and easy.Very satisfied with the ordering process.
This is the third time I have ordered from this site. I am not happy at all with this order. It was for a funeral and I decided to order a fresh flower arrangement of lilies and roses of a specific color. I was so disappointed in the size and quality of the flowers. I didn't expect a huge amount but I did expect more than what was used. My husband was very upset with what we paid and what we received. He even made the statement, "What did you pay, twenty dollars for that?!" When I told him $49.97, he was very upset and I was too. Well it won't happen again as I will not order from you again.
I was completely satisfied with the delivery and product delivered. I would have liked to have know what florist location the product was sent from so I know it was sent locally.
The flowers were nothing like the ones pictured
It was easy to navigate through the site. Very convenient and helpful for delivering a special gift to a loved one.
Everything was easy to order. However, it said if I placed my order before 3:00 pm that it would be delivered that day. But they were unable to locate a florist in the delivery area that could deliver it that day. So it was delivered the next day. Luckily the funeral wasn't until the next day so it still worked out this time. If I was on a time crunch For delivery I will most likely call a florist directly next time.
Fast & easy order
Thank you for the quick service will order again in the future
The Flowers were late, the arrangement was a mess, only 1/2 of the vase had living flowers, the rest were dead, or the flowers were cut off the stems and only the stems were in the vase, never will I shop with you again.
It came a day early and was much smaller than I thought it would be.
I had the worst experience using your delivery service. I cannot believe what you all have put me through with order of a plain old flower for my girlfriend. I placed an order around 7:30 or maybe 8 but it took all most 12 hours for my order to get there. Then all the customers service all said something different. Then I asked for a refund on the delivery that was deliver late. So your employees said OK sir you can keep the deliver and we will refund you your money too. But all this is recorded so I'm not in the wrong you're promising me delivery by 1 o'clock not 6: -8 pm. So this $/29/2017 morning your driver carefully came and picked the flowers back up. So they give me no all my refund. I think I deserve something better for my inconvenience then my refund. I want fresh delivery or I will post a bad review on your website
Have always been pleased with your service.
Great communication regarding my order
It would be nice to know the price with the handling charge included before check out
I ordered flowers for my best friend while had surgery on Thursday. She received them today and absolutely loved them. Thank you fromyouflowers.com!
Recipient was thrilled. So was her dog :)
Floors weren't exactly what I thought from the picture, but my girlfriend loved them. Thanks
I ordered flowers for my moms birthday on a Wednesday and they were to be delivered on Friday. I even payed for express shipping. Well that just didn't happen. I called their horrible customer service to be told they were 'sorry for the inconvenience' and promised it would be delivered on friday, then late friday night and then finally first thing in the morning saturday. Welp that didn't happen either. It was only after I called for the fourth time that they said it was on its way around 3pm. Horrible service. They didn't even use the right mug...
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members