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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Jaranya B.
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Fast and easy, hopefully the flowers will be as beautiful as it shown in the picture.
The flower was delivered one day earlier than it was scheduled. The flower was pretty, but did not look quite the same as what showed on the website pictures.

Date of experience: April 30, 2017
Nancy X.
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If the flowers arrive as pictured we will be sure to use you again!

Date of experience: April 30, 2017
Monica W.
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Quick and easy as always and everything always comes on time and looks great!

Date of experience: April 30, 2017
Laura B.
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Awesome!
April 30, 2017

Awesome!

Date of experience: April 30, 2017
Donna P.
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Helpful
April 30, 2017

Helpful

Date of experience: April 30, 2017
Elizabeth X.
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Thank you, i thought i ordered flowers that costed $30 ish dollars It came to over fifty, I was surprised, the product was great, my sister who is in hospice really was surprised and happy! She wont be here to much longer, and you guys made her very happy!

Date of experience: April 30, 2017
Dmitry G.
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It would have been better if you had pasted a photo on the vase.

Date of experience: April 30, 2017
Lloyd B.
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Can this be delivered by 10 am?
April 30, 2017

Can this be delivered by 10 am?

Date of experience: April 30, 2017
Tracy H.
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I entered the wrong address, and was able to call the number posted and got it fixed without any problems.

Date of experience: April 30, 2017
Laurie K.
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They were just like I ordered was told they were beautiful.

Date of experience: April 30, 2017
Sandra R.
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Awesome prices and the products look amazing
April 30, 2017

Awesome prices and the products look amazing. Can't wait to see in person

Date of experience: April 30, 2017
Kamran A.
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On april 28th I ordered flowers and bear from you guys for a same day delivery. You guys sent me a email saying that you couldn't send the flowers the same day, even after took my money saying that you would. I am disappointed you didnt even bother to call, just an email. If i knew this was gana happen, i would of never ordered from you guys. Dont offer people same day delivery if you cant deliver.

Date of experience: April 30, 2017
Nancy p.
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When you order flowers from a picture offered by the company... You hope that's what will be delivered but you know there are variables that may prevent that from happening. The delivered flowers to my goddaughter were not what was pictured but they were beautiful nonetheless and she loved them. The added roses were a nice addition to a tropical flavored arrangement

Date of experience: April 30, 2017
Richard S.
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Turns out that the same day delivery was about the only thing concerning this experience that was positive. First, there was a large additional charge for "handling" on the order which took the price from "that's right on the edge of being too expensive", to "holy crap! Who in their right miond would pay that for that?". Unfortunately, as a habitual procrastinator, I was in a jam and decided that as long as it looked as good as they represented it online, I could get myself to live with it. That turned out to be wishful thinking. The arrangement was not delivered in like or similar condition to what was advertised. The daisies and other unknown blooms were dry, shedding petals profusely, and basically in the process of dying when it was delivered, and it was not in the reusable, useful container it was supposed to have. That container was the main reason for my selecting that particular arrangement. Being able to use the container or repurpose it, rather than it ending up under the kitchen sink with the other cheap vases was important. Overall I was very disappointed with the product delivered as described to me by my girlfriend. A redeeming note in favor of fromyouflowers.com, they promptly refunding the entire price I paid without question. That doesn't make me look any less like a cheap bastard to my girl but it was the right thing to do. Will not be shopping with them again

Date of experience: April 30, 2017
Danny C.
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Pending outcome of delivery and quality of arrangement. My mother was extremely happy with the flowers

Date of experience: April 29, 2017
Jeremy L.
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There is a nice array of product choices
April 30, 2017

There is a nice array of product choices. The downside is the way the products are priced. I recommend the
"actual" price is placed on the product. I spent a good amount of time shopping and weighing the price against the products. Come to find out at checkout, a significant handling fee was added on at the last moment. Conversely, when one buys milk at the grocery store, one can be sure at checkout, the cashier is not going to tag on an additional service and handling fee on top of the advertised price, just for having to scan and bag the item. Frankly, these extra fees are getting out of hand and leave the buyers feeling a bit swindled.

Date of experience: April 29, 2017
Faye E.
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Love it!
April 30, 2017

Love it! I buy from them a lot. This is my first time ordering online!I live out of state but still wanted to give Mattoon my business.

Date of experience: April 29, 2017
cherry f.
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Quick!
April 30, 2017

Quick! Easy!

Date of experience: April 29, 2017
Janice P.
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Very nice experience and great selections!I was kind of surprised at the delivery charges though, little higher than I thought!

Date of experience: April 29, 2017
Tyler g.
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Easy to find what I wanted
April 30, 2017

Easy to find what I wanted. Flowers were perfect better than picture.

Date of experience: April 29, 2017