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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Mike H.
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Would be awesome if you didn't hide $20 in fees at the end of checkout.

Date of experience: May 4, 2017
R O.
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Thanks for making it so easy to place this order for my sister's special day!

Date of experience: May 4, 2017
Christine D.
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Horrible
May 4, 2017

Horrible - requested same day delivery - ordered through you BECASUSE you offered same day delivery. Received an email at 2:00 pm stating that it was not going to be delivered same day. I tried calling to speak to a live person to find out what was going on and was on hold for over 20 minutes. Never got to speak to anyone. I sent an email and that was responded to. She apologized and stated the following " we would be happy to include a complimentary upgrade, which will increase the size of your arrangement and give it a fuller look, as well as attach a note of apology explaining the day". Flowers were delivered today and do NOT look like the same bouquet we ordered online and was NOT increased in size.
I paid over $70 for $20 worth of flowers.
VERY FRUSTRATING! I ordered for the people at work and they are all complaining to me. I don'
T know what to do...

Date of experience: May 4, 2017
Rhonda R.
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Great product, great service
May 4, 2017

Great product, great service

Date of experience: May 4, 2017
cheryl s.
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The delivery man could not find the apartment complex the first time around, so I was worried. They assured me that they would deliver as close to 6pm as they could on the next day, as the recipient worked. To make up for the late delivery, Foryouflowers has graciously given me a $20 gift certificate towards my next purchase!

Date of experience: May 4, 2017
Susan W.
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Flowers are just as pictured on the site & a wonderful selection to choose from.

Date of experience: May 4, 2017
Katie B.
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Super easy
May 4, 2017

Super easy. Great Prices.

Date of experience: May 4, 2017
Rebecca O.
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Fast and easy with beautiful flower arrangements. Very reasonable prices.

As a follow-up: My friend sent me a picture of her bouquet. While it was pretty, it did not look like the arrangement I picked out. I chose that one because of the pink, pink, pink. She is about to begin chemo for breast cancer and I wanted the pink to dominate. The actual arrangement delivered was not that at all.

Date of experience: May 4, 2017
Bill T.
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Delivery fee is definitely on the expensive end.

Date of experience: May 4, 2017
Patty L.
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I ordered these flowers for a friend who I haven't seen in 25 years and we finally reconnected. I was not at all happy to hear that the flowers were left outside her gate in the cold rain all night! She had no idea that they had been delivered until I called her the next morning and told her. She is elderly and is not able to walk down the driveway to the gate. She called a friend who found the pkg on the ground the next morning and it was still raining. My friend said that several roses were wilted on the edges. The delivery person could at least called her and told her that the pkg was at the gate.

Date of experience: May 4, 2017
Jamacia S.
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I am so thrilled to be able to send my mother flowers today at such an affordable price. The process was quick and easy and I will definitely be placing another order soon.

Date of experience: May 4, 2017
Tonia S.
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I'd only buy when there is a discount...
May 4, 2017

I'd only buy when there is a discount...beautiful flowers...

Date of experience: May 4, 2017
gretchen j.
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We have used you before several times and will keep coming back.

Date of experience: May 4, 2017
Karla D.
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The pricing was deceptive
May 4, 2017

The pricing was deceptive. It isn't until I moved to check out, that I was aware that the item shown was priced more. It should have shown the small in the picture, or show the price for the medium. That is troubling to me. The cost ended up being a lit more than I expected.

Date of experience: May 4, 2017
Bobbi P.
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Very quick service!
May 4, 2017

Very quick service! Thanks!

Date of experience: May 4, 2017
Shan e.
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Great
May 4, 2017

Great. Awesome

Date of experience: May 4, 2017
Nancy H.
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I don't know how the flowers looked because they were being delivered out of state, however, the ordering process was easy and they arrived on time! Will order from them again. I feel they offer the cheapest prices and best quality from the others I looked at online.

Date of experience: May 4, 2017
sue I.
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Great service
May 4, 2017

Great service. Thank you,

Date of experience: May 4, 2017
Byron H.
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Good thus far hope that you can deliver the flowers in a timely manner

Date of experience: May 4, 2017
Carolyn B.
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Thank you for always doing an excellent job!

Date of experience: May 4, 2017