Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of From You Flowers

From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
How would you rate From You Flowers?
grey stargrey stargrey stargrey stargrey star

From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

Instant Feedback

1,334,817 reviews

We monitor reviews for authenticity

renee b.
0 reviews
0 helpful votes
Follow renee b.
Unfollow renee b.
Share Review
Report Review

Site is very user friendly and flowers are beautiful

Date of experience: May 4, 2017
Michael G.
0 reviews
0 helpful votes
Follow Michael G.
Unfollow Michael G.
Share Review
Report Review

It was so easy,affordable and painless to help in a trying time. Thank You

Date of experience: May 4, 2017
Kelly W.
0 reviews
0 helpful votes
Follow Kelly W.
Unfollow Kelly W.
Share Review
Report Review

I bought a deluxe bouquet and what arrive looked like a teenager made it with a blindfold on and no motivation.

Date of experience: May 4, 2017
Joseph F.
0 reviews
0 helpful votes
Follow Joseph F.
Unfollow Joseph F.
Share Review
Report Review

Overall positive experience from start (browsing and selecting/purchasing items) to finish (delivery of purchased items), including timely delivery and efficient/professional updates as to delivery status etc.

Fast and easy shopping online and a few days later delivery successfully & timely completed. Quite amazed at how quickly they put everything together and delivered, and how easy it was to complete such tasks.

Absolutely will use this site/company again in the future and would highly recommend to friend/family members if and when the opportunity presents itself.

Thank you - J.S.

Date of experience: May 4, 2017
Elsa C.
0 reviews
0 helpful votes
Follow Elsa C.
Unfollow Elsa C.
Share Review
Report Review

I'd like to thank you for your fast response. However, it was not satisfactory. If you look at your front page, it tells you the price of the item as 34.99 a slash over the price then 27.99, before you go order it, it tricks you into providing your information and offers you a code (which you can not enter anywhere) and then continues on. Therefore, the $7.00 should be in addition to the discounted price. It is called false advertising. Secondly, no where does it say there is a delivery charge. They do have an expedite fee which you are asked if you want. I understand that you have to make money somewhere and it is the delivery charge. I order flowers locally all the time and the delivery charge is included in the price. Too bad you don't disclose the total price at one time so people don't feel the way I did.
Thank you again for your time.

Date of experience: May 4, 2017
Patricia K.
0 reviews
0 helpful votes
Follow Patricia K.
Unfollow Patricia K.
Share Review
Report Review

Good experience overall
May 4, 2017

Good experience overall. I like the value offer for impromptu gifts

Date of experience: May 4, 2017
Susan f.
0 reviews
0 helpful votes
Follow Susan f.
Unfollow Susan f.
Share Review
Report Review

This website is absolutely horrible and extremely disappointing. Today May 4th is my son's 21st birthday. He's away at school and I wanted to send him balloons because I won't see him until next week when he comes home. I specifically said I wanted the balloons delivered at 1:30 when he would be home and I was told it would be no problem. It is now 5:30 and he hasn't received them yet. I called customer service 3 times and each time they called the florist and each time no one answered. How can no one be available to answer the phone, how does the florist do business. I should have bought the balloons myself and shipped them UPS to make sure he got them today. If you want something done right, you have to do it yourself. Thank you fromyouflowers.com for ruining my son's birthday surprise. I WILL NEVER ORDER FROM YOU AGAIN and you don't even deserve the 1 star, 0 star is better.

Date of experience: May 4, 2017
Elizabeth Q.
0 reviews
0 helpful votes
Follow Elizabeth Q.
Unfollow Elizabeth Q.
Share Review
Report Review

I wanted to get a dear friend a beautiful flower arrangement, and she received something that didn't look anything like whay I ordered. The customer service team was very nice, and offered me a discount and a gift certificate, so hopefully i will get that and be able to try something different. I know it is not this site's fault, but i was vey disappointed when she showed me what she got.

Date of experience: May 4, 2017
Katie H.
0 reviews
0 helpful votes
Follow Katie H.
Unfollow Katie H.
Share Review
Report Review

Delivery was very quick and the flowers are gorgeous- would recommend! The cost of handling is a bit pricey, but I managed to get $15 off, or else I might not have ordered the flowers...

Date of experience: May 4, 2017
Marina M.
0 reviews
0 helpful votes
Follow Marina M.
Unfollow Marina M.
Share Review
Report Review

I paid for the premium package but the flowers looked more like the deluxe, shock is $20 less. They were absolutely stunning, just fewer than expected.

Date of experience: May 4, 2017
Sheila B.
0 reviews
0 helpful votes
Follow Sheila B.
Unfollow Sheila B.
Share Review
Report Review

Great experience & thanks for bringing life

Date of experience: May 4, 2017
Helen S.
0 reviews
0 helpful votes
Follow Helen S.
Unfollow Helen S.
Share Review
Report Review

Ordered online and was delivered a few hours later.

Date of experience: May 4, 2017
Ck C.
0 reviews
0 helpful votes
Follow Ck C.
Unfollow Ck C.
Share Review
Report Review

Easy fast and beautiful flowers on catalogue - need to be sure they arrive at destination - pretty as well!
The vase with flowers seemed much smaller than in the catalogue - I suspect your photo is for the deluxe and not the standard flowers - my suggestion - if it has not been already been indicated - to note to potential customers that the picture depicted is for the deluxe - which cost $10 more.
Thank you.

Date of experience: May 4, 2017
tiffany s.
0 reviews
0 helpful votes
Follow tiffany s.
Unfollow tiffany s.
Share Review
Report Review

The rainbow roses are beautiful
May 4, 2017

The rainbow roses are beautiful. I ordered a dozen for my mother for Mother's Day. I was a little disappointed that the custom vase is nothing more than a regular vase with a printed piece of waterproof paper that's inside the vase with me and my siblings picture on it. I thought the vase itself would be covered in the pictures but it's nothing more than a colored printed piece of paper with the design I chose and the pictures I selected. Overall my mother enjoyed the roses and even the vase. You should be more detailed about your custom vases.

Date of experience: May 4, 2017
Rosemary B.
0 reviews
0 helpful votes
Follow Rosemary B.
Unfollow Rosemary B.
Share Review
Report Review

Easy to use website
May 4, 2017

Easy to use website. They have everything or anything you need for any occasion

Date of experience: May 4, 2017
Jessica S.
0 reviews
0 helpful votes
Follow Jessica S.
Unfollow Jessica S.
Share Review
Report Review

Very easy process
May 4, 2017

Very easy process. Will defenitly order again.

Date of experience: May 4, 2017
Laura A.
0 reviews
0 helpful votes
Follow Laura A.
Unfollow Laura A.
Share Review
Report Review

I always order from From You Flowers!
May 4, 2017

I always order from From You Flowers!

Date of experience: May 4, 2017
Michael U.
0 reviews
0 helpful votes
Follow Michael U.
Unfollow Michael U.
Share Review
Report Review

For the price and photos I was expecting better presentation. Also one of the flowers was broken at the bud and fell out on the floor upon opening them. Not a big deal to my wife but it was to me.

Date of experience: May 4, 2017
Shameka R.
0 reviews
0 helpful votes
Follow Shameka R.
Unfollow Shameka R.
Share Review
Report Review

It went smoothly
May 4, 2017

It went smoothly

Date of experience: May 4, 2017
aimee E.
0 reviews
0 helpful votes
Follow aimee E.
Unfollow aimee E.
Share Review
Report Review

Very easy to order!
May 4, 2017

Very easy to order! Love same day service

Date of experience: May 4, 2017