Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of From You Flowers

From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
How would you rate From You Flowers?
grey stargrey stargrey stargrey stargrey star

From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

Instant Feedback

1,334,817 reviews

We monitor reviews for authenticity

David A.
0 reviews
0 helpful votes
Follow David A.
Unfollow David A.
Share Review
Report Review

If it makes it on time you are the best..
June 14, 2017

If it makes it on time you are the best. If not... well. You know.

Date of experience: June 14, 2017
Katherine V.
0 reviews
0 helpful votes
Follow Katherine V.
Unfollow Katherine V.
Share Review
Report Review

Great but Service/Handling fee is a bit outrageous. I'm already paying for the flowers, you'd think that charge would be included in the advertised price already.
-
UPDATED: I paid additional to have my order delivered the same day and found the site through a search ad promoting that they would do a 4 hour same day delivery - this was indeed FALSE. I placed my order before 10am 6/12 and the recipient didn't receive the order till a little past 5pm the NEXT DAY. They blamed the florist and moved the order to another florist, but it was still a very late delivery and you should do your due diligence to ensure orders are being met on days they are requested. All I got back was the money I paid for same day delivery and a $10 credit to my email (which I have not received 2 days later) to use at their store. This doesn't help me, I don't want to use your service again. You're better off going to your local higher end grocery, creating your own bouquet and delivering them via a ride-share service.

Date of experience: June 14, 2017
Alice M.
0 reviews
0 helpful votes
Follow Alice M.
Unfollow Alice M.
Share Review
Report Review

Will be interested in finding out if the actual order looks like the picture advertising it. Will have to wait until the recipient receives it. The flower bouquet was smaller than originally expected, but priced higher due to the recipient's address in Colorado which was Longmont. Probably will pick up something from Safeway next time.

Date of experience: June 14, 2017
Karen H.
0 reviews
0 helpful votes
Follow Karen H.
Unfollow Karen H.
Share Review
Report Review

The arrangement looks very similar to the picture. Nice job. I also appreciated the email regarding the delivery delay and actual delivery time.

Date of experience: June 14, 2017
Rebecca W.
0 reviews
0 helpful votes
Follow Rebecca W.
Unfollow Rebecca W.
Share Review
Report Review

You delivery charge is too much!
June 14, 2017

You delivery charge is too much!

Date of experience: June 14, 2017
Cynthia B.
0 reviews
0 helpful votes
Follow Cynthia B.
Unfollow Cynthia B.
Share Review
Report Review

Excellent first time experience
June 14, 2017

Excellent first time experience. I would use your service again. My recipient was delighted with the surprise and sent me a picture of the bouquet. I was as I ordered.

Thank you.

Cynthia Barton

Date of experience: June 14, 2017
Judy E.
0 reviews
0 helpful votes
Follow Judy E.
Unfollow Judy E.
Share Review
Report Review

It's easy and there's so much to choose from...however, the flowers were not left at the door when delivered and a card was left for my grandson to pick them up at the florists...I had given them his phone number but they never called him...after paying 14.99 for delivery this didn't make me very happy!

Date of experience: June 14, 2017
Katherine C.
0 reviews
0 helpful votes
Follow Katherine C.
Unfollow Katherine C.
Share Review
Report Review

Was ordering from my phone and had a bit of difficulty following the stream of instructions.

Date of experience: June 14, 2017
Linda L.
0 reviews
0 helpful votes
Follow Linda L.
Unfollow Linda L.
Share Review
Report Review

They didn't arrive until 8 pm and they were wilted from being on the truck all day. I'm disgusted and asked for a refund.

Date of experience: June 14, 2017
Cindy J.
0 reviews
0 helpful votes
Follow Cindy J.
Unfollow Cindy J.
Share Review
Report Review

First time I've used your business
June 14, 2017

First time I've used your business. I rated all 5 stars because so far, so good! I am confident the end result will be beautiful! Thank you!,

Date of experience: June 14, 2017
Janet R.
0 reviews
0 helpful votes
Follow Janet R.
Unfollow Janet R.
Share Review
Report Review

The person receiving the flowers loved them and said they were beautiful! She is the childhood friend of our late Mother and the flowers were for her. Thank you for helping my family bless "Auntie Gladys", a very special friend whom we love and cherish, on her 92nd birthday! As a side note, both our Mother and Gladys met as newborn babies, when their Mums pushed them to the park in prams. Amazingly, they became best friends as they grew older and remained so until our Mother died in 1995. They both married American servicemen during WWII and were in the first crossing of English G.I War Brides in February 1946 from Southampton, England to NYC on the HMS Queen Mary, when the ship was still painted "battleship gray", for protection from German bombers when transporting American troops back and forth between America and England during the war. Amazingly the ship was never attacked. Our Mom was a Corporal in the WAAF and Gladys was a British Army nurse. Many of the war brides became very seasick during the crossing, but not our Mother and Gladys, both of whom treated the sick and helped them get to the top deck to see the "Statue of Liberty" which was a very emotional moment for all. Glady's husband couldn't get to New York so our Dad collected her as well. But when he did, many of the other serviceman called out, "Hey, no fair! You only get one bride!" Dad put Gladys on a train to Minnesota and he and Mom spent a week in NYC, a 2nd honeymoon, with the first being in England. Their wedding was March 5,1945 in a 12th century Anglo-Saxon church, Eling St. Mary, which sits atop a hill in the village of Totton, England, overlooking the bay leading to the English ship channel. Gladys was my Mother's "Maid of Honor" and they both carried lovely bouquets. Flowers are abundant in English gardens, especially roses, so the bouquet we sent was a special gift to Gladys from our family. Thank you again for helping us to be a blessing to our dear friend!

Date of experience: June 14, 2017
Gwen C.
0 reviews
0 helpful votes
Follow Gwen C.
Unfollow Gwen C.
Share Review
Report Review

Was disappointed that the flowers were delivered past the stipulated time and the online tracking did not even update when the flowers were delivered.

Flowers were not as fresh as I hoped they would be either.

Date of experience: June 13, 2017
Mary C.
0 reviews
0 helpful votes
Follow Mary C.
Unfollow Mary C.
Share Review
Report Review

Use From You Flowers all the time and am
June 14, 2017

Use From You Flowers all the time and am
Always pleased with the results.
Today there was some confusion, since
The delivery was listed as completed,
Though my daughter had no flowers.
However, the arrangement was delivered
Later after the woman who answered
The phone went to a lot of trouble
To attend to the order.

Date of experience: June 13, 2017
Sandeep K.
0 reviews
0 helpful votes
Follow Sandeep K.
Unfollow Sandeep K.
Share Review
Report Review

Quick delivery, fast service
June 14, 2017

Quick delivery, fast service.

I sent the flowers & balloon to my wife from my 2 month old son. She was definitely surprised.

Thank you for the quick delivery.

Date of experience: June 13, 2017
James S.
0 reviews
0 helpful votes
Follow James S.
Unfollow James S.
Share Review
Report Review

Ordered online from Michigan for a delivery in a hotel room in Florida next day, smooth transaction!

Date of experience: June 13, 2017
Lanny D.
0 reviews
0 helpful votes
Follow Lanny D.
Unfollow Lanny D.
Share Review
Report Review

I enjoyed shopping on this site
June 14, 2017

I enjoyed shopping on this site.

Date of experience: June 13, 2017
Jean R.
0 reviews
0 helpful votes
Follow Jean R.
Unfollow Jean R.
Share Review
Report Review

...
June 14, 2017

Date of experience: June 13, 2017
Nancy N.
0 reviews
0 helpful votes
Follow Nancy N.
Unfollow Nancy N.
Share Review
Report Review

I ordered these flowers for a friend that was in the hospital. I ordered the deluxe one and when she sent me a picture of them I was so very disappointed. It was a very small arrangement and not worth the $80.00.

Date of experience: June 13, 2017
Kevin V.
0 reviews
0 helpful votes
Follow Kevin V.
Unfollow Kevin V.
Share Review
Report Review

She was very happy which makes it all worth it.

Date of experience: June 13, 2017
Judy W.
0 reviews
0 helpful votes
Follow Judy W.
Unfollow Judy W.
Share Review
Report Review

Beautiful flowers
June 14, 2017

Beautiful flowers. My friend loved them. However, I placed my order mostly because I received an email saying free delivery charge. A few hours later I got another email with the same bouquet advertised for $14.99 less than I paid. In other words the bouquet that I ordered had the delivery charge added in the total price. Not cool.

Date of experience: June 13, 2017