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From You Flowers

4.2

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From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Johnnie R.
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Very easy to order flowers using my phone!
June 14, 2017

Very easy to order flowers using my phone!

Date of experience: June 13, 2017
Andy G.
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June 12,2017 tried to order a $19.99 promo flower arrangement to deliver to Dalton GA. Website rejected order. Had to order a $39.99 arrangement for website to accept order. Paid an extra $2.99 on top of $14.99 del fee to get confirmed same day delivery. Order placed at 6:34 am MST. Order not delivered. Followed up w cust. Serv at 5 pm Mon. Was told that order would be delivered next day (today) and would get return call from mgr w explanation. Order not delivered again. No response from mgr. Followed up again at 6 pm w cust serv. Could not explain why del not made and/or why no mgr follow up. I asked to cancel order and get full refund. Was told that they needed to call the florist to cancel order b4 credit issued.

Terrible experience. Was trying to reward a super, great gal immediately after going above and beyond for my company. Totally a mojo killing bummer.

Date of experience: June 13, 2017
Lindsey P.
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Really easy, great prices
June 14, 2017

Really easy, great prices. Really like the option to have the florist design a bouquet, never seen that before. In addition, what a beautiful arrangement! I will absolutely use fromyouflowers.com again! Thank you SO much!

Date of experience: June 13, 2017
Rachael R.
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A little pricey with the service fee
June 13, 2017

A little pricey with the service fee. But absolutely gorgeous and great time to be delivered in! Thank you!

Date of experience: June 13, 2017
Kristi J.
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It was easy, but I was given NO IDEA of the handling charge! That should be in the estimate.

Date of experience: June 13, 2017
Jan B.
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If the flowers and balloons arrive on time and are of outstanding quality, I would gladly upgrade my survey.

Date of experience: June 13, 2017
Anthony J.
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Looked nothing like the pucture, wilder actually. Over grown.

Date of experience: June 13, 2017
Melba F.
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For the price i paid i got a very small plant, not at all like what the photo showed. It showed a basket and the plant was not even in a basket.

Date of experience: June 13, 2017
Andree V.
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Good s***
June 13, 2017

Good s***

Date of experience: June 13, 2017
Debbie H.
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Great online selection and service
June 13, 2017

Great online selection and service

Date of experience: June 13, 2017
Chris I.
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Only issue was they left chocolates on porch and it's 92 degrees out

Date of experience: June 13, 2017
New York
1 review
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Beautiful flowers
June 14, 2017

I ordered the flowers delivered June 12th. They were delivered June 13th because the recipient was not home and they do not deliver unless someone is home to receive.
They would not leave them because of the hot weather although I agreed to it.
Also I paid for three balloons that were not delivered and they had no explanation for it.
They credited my account for the balloons but I really wanted the balloons to accompany the flowers...

Date of experience: June 13, 2017
Jane Y.
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I received my order the same day and was delighted to see it on the counter when I got home. It was for my 5 yr old granddaughters Kindergarten Congraduation. I purchased the teddy bear with the Congratulations balloon. She loved it. My son said it was expensive and I could of made it myself. But it was a last minute idea thanks for the text I received. I was very pleased and the smile on her face was definitely worth it. Thank you

Date of experience: June 13, 2017
Dala D.
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It didn't deliver same day like it said, but it delivered the next day and it was amazing. Thank you Stephenville floral!

Date of experience: June 13, 2017
veronica O.
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My first time experience with fromyouflowers wasn't good at all. I ordered "Same day"delivery service for someone with a discount price and it end up being full price when i completed my order and it didn't get there the same day. I called and spoke to someone about it and they gave me a discount for their mistake and told me the flowers will arrive the next day before 12pm since the recipient wasn't going to be home after that time. The flowers arrived late at 1:30pm and the recipient didn't receive the flowers. The delivery man was kind enough to drop it off at a friends house from me. Then when receiving the flowers they spelled the person name wrong. This website has beautiful flowers for a decent price(which i didn't get) and same day delivery service(which i didn't get too) but i would not order from here anymore. It was a bad first time experience.

Date of experience: June 13, 2017
David L.
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It's a winner!
June 13, 2017

It's a winner!

Date of experience: June 13, 2017
Dean H.
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I just saw the arrangement as I had it delivered yesterday to my business and I was not in the office that day. The arrangement was "okay." It didn't look extraordinarily fresh and I was a bit disappointed in the volume of flowers. I've had better from you. But, overall, it was "okay", not outstanding. I DO appreciate the quick delivery.

Date of experience: June 13, 2017
Sandra H.
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Thank you for correcting the delivery error and making it right today. My daughter was surprised to get the new delivery on her birthday. She said it is beautiful.

Date of experience: June 13, 2017
Gwen R.
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This was for a funural
June 13, 2017

This was for a funural. I thought the basket could of looked fuller.

Date of experience: June 13, 2017
Marie I.
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Fast and easy after I decided which bouquet to choose. After delivery was hard for me to comment on because I didn't see the flowers after they arrived. They were taken from the office before I was able to go there and see them so I have no idea what they looked like but that's my fault. Next time I will have them delivered to me and then I will hand deliver them.

Date of experience: June 13, 2017