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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Faith G.
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Very pleased with my order!
June 14, 2017

Very pleased with my order! My mom received her gift in record time and I didnt even need to pay extra for expedited delivery time!

Date of experience: June 14, 2017
Linda C.
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I do not like that I never saw the total of my order until after I have entered all my info. Only then did I find out the shipping and handling fee, taxes and total. However, those fees were reasonable. The delivered flowers were gorgeous. I will order again.

Date of experience: June 14, 2017
Travis C.
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...
June 14, 2017

Date of experience: June 14, 2017
tia W.
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Easy and quick
June 14, 2017

Easy and quick

Date of experience: June 14, 2017
Terri D.
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I had the recipient take a photo of the actual flowers so I could compare it to online photo. Just a few concerns, I chose "PREMIUM" arrangement. The flowers in the web-site photo showed 6 pink roses...I assumed that was "Regular" and that "Deluxe" would have maybe 7-8 roses and Premium would have 9-10. But, there were only 6 in my premium bouquet. And, the description said "sent in a unique pink vase". But the photo my friend sent me showed a clear vase (didn't look pink at all...unless photo wasn't good). So, perhaps in your description you might want to list how many actual roses will be put in the "regular, deluxe and premium" bouquets so we know. The bow was different than the photo showed also...you may want to state "bow may/may not be different than photo shows".

Date of experience: June 14, 2017
Denise M.
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The recipient received them on time
June 14, 2017

The recipient received them on time. I don't know what it looked like so I can't comment further.

Date of experience: June 14, 2017
Annette L.
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When I clicked on the item I wanted I thought I would be receiveing all the colors of flowers in the picture and all I received was two of The colors pink and white. Very disappointed

Date of experience: June 14, 2017
Rick N.
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Flowers are beautiful and delivery was on time. Thanks!

Date of experience: June 14, 2017
Heather Q.
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Great
June 14, 2017

Great. Just a bit expensive

Date of experience: June 14, 2017
Veronica U.
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You guys have been great, I will continue to use your services as needed nationwide :) I was disappointed that my order was not delivered some day as advertised, but because of the situation it still worked out having to be delivered next day.

Date of experience: June 14, 2017
enicia N.
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I appreciate the discount on shipping, without that I would not have ordered. Thank you.

Date of experience: June 14, 2017
Lana Y.
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I ordered flowers and balloons
June 14, 2017

I ordered flowers and balloons. Only part of the balloons that I paid for were not included in order. I would not have known that without checking with the recipient.

Date of experience: June 14, 2017
Michael B.
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Pleasant online experience!
June 14, 2017

Pleasant online experience!

Date of experience: June 14, 2017
Lana C.
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Gorgeous flowers with a flawless delivery!
June 14, 2017

Gorgeous flowers with a flawless delivery! Thanks so much! I'll be back for certain!

Date of experience: June 14, 2017
Jose g.
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Thank you so much she love them flowers
June 14, 2017

Thank you so much she love them flowers

Date of experience: June 14, 2017
Kathleen M.
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Shipping and handling charges are a bit expensive

Date of experience: June 14, 2017
Carla E.
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You should have the service handling fee listed up front. It is very high and adds a lot of money to the order. Seems like you are trying to hide.

Date of experience: June 14, 2017
Jocsan Y.
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Well from you flowers get the delivery part right i just feel like they could inprove on the neatest of the orders. Make it more professional

Date of experience: June 14, 2017
Emiko F.
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I didn't see products so I can't comment
June 14, 2017

I didn't see products so I can't comment. Sorry...

Date of experience: June 14, 2017
Amy L.
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Very beautiful flowers delivered to my daughter at her office.

Date of experience: June 14, 2017