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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Stephen B.
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Price was decent, but site needs better pics
June 15, 2017

Price was decent, but site needs better pics.

Date of experience: June 14, 2017
Randall W.
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I THOUGHT I GOT LIFETIME FREE SHIPPING (ACCORDING TO ALYSSA L.) USING CODE FSFC BUT SAW NO PLACE TO ENTER CODE.

Date of experience: June 14, 2017
Carol A.
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Order was delivered in a timely manner
June 15, 2017

Order was delivered in a timely manner. Recipient loved them.

Date of experience: June 14, 2017
PK C.
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This is my third order
June 15, 2017

This is my third order. I think the prices are consistent and the quality of the arrangement depends on the local florist executing the order. This most recent order was delivered on time and while the arrangement was visually a bit different from the original, it was was still very nicely done. The person who received it was thrilled and that's what matters. The delivery was on time and arrived without issue. Overall it was a satisfying experience.

Date of experience: June 14, 2017
Robert D.
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The only problem I had was with the delivery
June 15, 2017

The only problem I had was with the delivery. It came too late and she left home right before UPS arrived.

Date of experience: June 14, 2017
David D.
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Used your service more than once
June 15, 2017

Used your service more than once. Always completely satisfied.

Date of experience: June 14, 2017
Teresa W.
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It was good and on time
June 15, 2017

It was good and on time.

Date of experience: June 14, 2017
CJacobs F.
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I appreciated the selection but was irritated that the delivery charges were not revealed more clearly before the very end of the transaction.
I was impressed with the prompt, pleasant reply from customer service and the swift action to edit the message to accompany the order for me.
I saw a photo of the flowers soon after they arrived and they were beautiful!

Date of experience: June 14, 2017
JOHNNY R.
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The flowers were not exactly as advertised, wish the same flowers were used in delivered arrangement.

Date of experience: June 14, 2017
Margaret D.
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Easy to order, nice to be able to use Paypal
June 14, 2017

Easy to order, nice to be able to use Paypal. Now we'll see how the flowers look!

Date of experience: June 14, 2017
June J.
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My friend received her flower cake and was very pleased with it.

Date of experience: June 14, 2017
Louisiana
1 review
0 helpful votes
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I ordered a dish garden last night with guaranteed delivery today for a dear friend of mine. The flowers have NOT been delivered yet. When you call the # for support you get caught up in a loop that gets you nowhere. My friend passed today but could have had this before she left this earthly world. I think a refund should be in order as I stated in my email to the company. This is a complete joke. I am so sad, disappointed, and dis-heartened. Wish I had read these reviews before.

Date of experience: June 14, 2017
Angela D.
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Easy to do and I like ordering online
June 14, 2017

Easy to do and I like ordering online.

Date of experience: June 14, 2017
Sandy Q.
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Great selection and prices
June 14, 2017

Great selection and prices. My absolute "go-to" when sending flowers!

Date of experience: June 14, 2017
Eileen D.
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The person I sent the flowers to called me and was very excited and pleased with the flowers. They made her day.

Date of experience: June 14, 2017
gloria c.
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Very fast and easy
June 14, 2017

Very fast and easy

Date of experience: June 14, 2017
Alex E.
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The flowers were pretty, but the arrangement was not as full and colorful as the photo used to represent it. The customer service was excellent though, and the delivery time was prompt.

Date of experience: June 14, 2017
william M.
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I ordered flowers within the time for same-day delivery, but they were not delivered on the same day.

Date of experience: June 14, 2017
nancy r.
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Thank you
June 14, 2017

Thank you

Date of experience: June 14, 2017
Jeff R.
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Flowers were a bit sparse, but delivery was fast and timely

Date of experience: June 14, 2017