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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Lloyd S.
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I phoned to complain about the paltry size and was told you'd call back after talking. With the fllorist, but you never did. Very bad customer service

Date of experience: July 22, 2017
Nena G.
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Sent to my neighbors; hopefully they received and are enjoying.

Date of experience: July 22, 2017
Swannie W.
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The receipient was a friend and she was very happy and sent me a picture. They looked very nice.

Date of experience: July 22, 2017
Marlene B.
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Everything I've ordered from you has been beautiful and delivered on time! My friend said that this delivery was beautiful too.

Date of experience: July 22, 2017
Mazahir K.
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Great experience first time customer
July 22, 2017

Great experience first time customer.

Date of experience: July 22, 2017
wanda a.
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Beautiful arrangement!
July 22, 2017

Beautiful arrangement! Love it! Thank you!

Date of experience: July 22, 2017
Wendy H.
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It was really easy placing this order online,hope the flowers I sent are pretty, & make it on time to the recipient! Update: Recipient said she received the flowers I sent, & that they are really pretty! I will do business again!

Date of experience: July 22, 2017
Carol H.
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Always pleased with the service, delivery
July 22, 2017

Always pleased with the service, delivery.

Date of experience: July 22, 2017
Maggie L.
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I ordered this as a get well gift, and was sent a thank you e-mail as soon as it arrived. I was told the flowers were beautiful and she was very pleased & touched by the gift. I was pleased that they had arrived so early in the day.

Date of experience: July 22, 2017
Deborah M.
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THE ORDER LOOKED NOTHING LIKE WHAT WAS ADVERTISED. I PAID FOR A DELUXE BOUQUET AND THERE WERE NOT MANY FLOWERS IN THE ARRANGEMENT AT ALL. VERY DISAPPOINTING! Delivery time was fine because that was my error. I have a picture of what was delivered if you would like to see it.

SO FAR SO GOOD. WE WILL SEE IF SHE GETS WHAT I ORDERED AND IF SHE GETS IT TODAY AS ADVERTISED. THE PROOF IS IN THE PUDDING.

Date of experience: July 22, 2017
Malia M.
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Selection was ok, not great...
July 22, 2017

Selection was ok, not great... need more exotics
Prices should be a bit lower.

Date of experience: July 22, 2017
Ann M.
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Good selection of flowers and easy-to-navigate website

Date of experience: July 22, 2017
cynthia T.
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The flowers sent for Sun City present were disappointing. Will not let the florest there select again. The flowers sent in Spokane were very good.

Date of experience: July 22, 2017
Thom B.
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I ordered flowers for as a "Thank you" for a business associate. I was not able to see the outcome but I received a wonderful email telling me how jealous ladies were over the arrangement. I will be using them again and hope it will be the same outcome.

Date of experience: July 22, 2017
FEUY S.
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I sent the flowers as a gift and she loved it!

Date of experience: July 22, 2017
Cindy J.
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Thank you
July 22, 2017

Thank you. Love the updates and ease of ordering and fast delivery.

Date of experience: July 22, 2017
Liz J.
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Good so far..
July 22, 2017

Good so far. If the flowers come as ordered I am happy. Updated: Flowers delivered, they appreciated - easy peasey would do again

Date of experience: July 22, 2017
Max U.
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Very easy and fast and offered same day delivery...

Date of experience: July 22, 2017
Gigi K.
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Great website, lots of options, immediate savings - excellent~ And my sister just received her birthday cake flowers and loves them! So thank you!

Date of experience: July 22, 2017
Carolyn S.
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The only thing I was dissatisfied with was the $17.95 handling charge. I feel that this was excessive. It doesn't do any good to offer a $10.00 savings coupon and then when it is time to checkout, the customer finds out there is a $17.95 handling fee. Also, you advertise certain items as same day delivery but when your customer selects one of those items, they are charged an additional $2.99.

Much more acceptable if you disclose all of this info upfront rather than at checkout.

Date of experience: July 22, 2017