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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Ordered flowers for my Mother's Birthday and paid only $2.99 extra for same day delivery. Total was just below $50.00. I called my Mother the next day and she never received the flowers. When I looked at my order online, it showed scheduled for delivery (the date I ordered them). So my Mother got nothing for her birthday from me, very sad. When I called customer service who was "sorry for the inconvenience", of course, they offered me a $9.00 credit plus $2.99! I told them I wanted to cancel the order and get a refund, they agreed and told me to "have a nice day". I'm sure it will take several days for the money to be returned to my account.
I think a handling fee is uncalled for
I received the email that it had been delivered. I called to check with them and they said they had not received a phone call and they were not at home. They went home as soon as they were able and found it on his door step. They sent me a picture and the arrangement was not as cute as the one on the site, especially the teddy bear. I was disappointed!
I wish the service fees were not so high, but otherwise, this experience was great.
Nice, but special characters are not supported.
EXCELLENT RESPONSE
I think if the shipping and handling fee can be less when ordering two items to the same delivery address will be more reasonable.
I didnt realize until the final checkout that 14.00 was added for same day/weekend service. Otherwise process was fairly simple for first time user.My daughter received her birthday flowers same day and they were perfect just like the picture!
So far so good. Hope it looks as good as the pictures. Have ordered from other places to get something entirely different than ordered. After my friend received her basket it was filled with flowers not plants as ordered, so once again an arrangement arrives not as pictured and not as expected. Disappointed!
My brother and his wife loved the flower arrangement. Flowers very fresh.
Thanks for the great customer service
The flowers,were very sad and not like the picture at all not even the same types or colors. Very very small arrangement of flowers. Very misleading ad. Very unhappy with product.
Shopping was fun but I'm more concerned about the delivery service to make sure it's nice and gets to the destination in perfect shape
Your flowers are fresh and delivered on time every time!
I think the delivery charges were a bit excessive!
Flowers were beautiful and delivered as scheduled.
I am very happy to order that cross for my friend.er
They where as pretty as the picture.
Thank you. My mom was very happy with her flowers!
So far, so good. Fast and easy. Not so good! Major problems with delivery date! Ordered on July 20 with a delivery date of July 22. Received email on July 20 that order was delivered! Called customer service and was assured the order would be delivered on July22. Received email from Shopper Approved on July 22 to follow up on order placed on July 20, was it received? How would I know, I am not the recipient! Turns out the order was already there on July 21 and could have been delivered before that! So, I guess you could call me an unhappy customer.
My daughter said they are absolutely beautiful. Very good price and timely delivery. Highly recommend this florist.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members