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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Tom B.
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Very easy to order and great website But delivery was the hiccup and we got the flowers the next day. I was promised they would come before 10am on Saturday and they showed up after 1130am. I'm glad we where still home. Not happy.

Date of experience: July 31, 2017
Sharon K.
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Website is User Friendly
July 31, 2017

Website is User Friendly. I received a photo of the flowers delivered and they were not at all as nice as the advertised photo. Much smaller arrangement and not a lot of color. Probably will not order on line again.

Date of experience: July 31, 2017
Eugene W.
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Very fresh
July 31, 2017

Very fresh.

Date of experience: July 31, 2017
G W.
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This was a straight forward process
July 31, 2017

This was a straight forward process.

Date of experience: July 31, 2017
Jnc I.
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Easy ordering experience :) Flowers got there within 3 hours & we were told they were beautiful!

Date of experience: July 31, 2017
Holly A.
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Very disappointed in the quality of the flowers. The pink roses were already browning and the leaves were all crumpled.

Date of experience: July 31, 2017
Sally G.
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Site very easy to use
July 31, 2017

Site very easy to use. The plant was even more than I expected. Thank you

Date of experience: July 31, 2017
patricia r.
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Very good i messed up delivery address but flowers received at right place

Date of experience: July 31, 2017
MaryHuntetr V.
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I was very pleased with the arrangement
July 31, 2017

I was very pleased with the arrangement. They were beautiful and the recipient was very happy about them also.

Date of experience: July 31, 2017
Tammy J.
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Ez and fast
July 31, 2017

Ez and fast

Date of experience: July 31, 2017
Richard V.
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It's my first order, so I'm hoping this would be delivered on time and product delivered as described and shown. Shopping on the site is very user friendly

It was a surprise gift to my daughter in the US. Although the item delivered was different from the photo described the item still looked great. But again it does not look like a cake. All good in the end.

Date of experience: July 31, 2017
Heidi G.
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It was difficult to get a card to work..
July 31, 2017

It was difficult to get a card to work. First mastercard I entered was not going through but was available for services to be billed. I had to walk a half mile to my car and back to get another card and re-enter the info to do this again AFTER calling someone for help and she entered it all to find the same problem. I had to take an hour out of my day at work to do what I thought would take 20mins

Date of experience: July 31, 2017
Dora S.
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The fruit basket was not with the amount of fruit that it should have for the price paid.

Date of experience: July 30, 2017
Erika R.
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I was surprised i didnt get an e-m confirmation when I placed the order.

Date of experience: July 30, 2017
Myra B.
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No problems. Recipient of gift was very pleased.

Date of experience: July 30, 2017
Julie M.
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Nice selection, ease of ordering
July 31, 2017

Nice selection, ease of ordering. Thanks!

Date of experience: July 30, 2017
Terri H.
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My sister in law said the flowers were beautiful

Date of experience: July 30, 2017
E S.
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Easy to send flowers to m out of state sister!

Date of experience: July 30, 2017
April b.
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The 1800 customer service was not at all helpful and very hard to understand.

Date of experience: July 30, 2017
Krista B.
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Excellent timely service
July 31, 2017

Excellent timely service. The recipient was happy with our order.

Date of experience: July 30, 2017