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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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April b.
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The 1800 customer service was not at all helpful and very hard to understand.

Date of experience: July 30, 2017
Krista B.
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Excellent timely service
July 31, 2017

Excellent timely service. The recipient was happy with our order.

Date of experience: July 30, 2017
susan s.
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I actually attended the funeral and the flowers were not as nice as what was in the photo and for what we paid I feel we should have received a beautiful arrangement but it was average

Date of experience: July 30, 2017
Dross K.
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I did not see what was delivered but my friend was pleasd

Date of experience: July 30, 2017
Jacqueline S.
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I was very happy with your services
July 31, 2017

I was very happy with your services. The plant that was ordered arrived in a timely manner. It was fresh and in a nice basket, and came with the card that was written as requested. The person to whom it was sent was very pleased. However, I would not have ordered this plant had I not been offered free shipping from your company; the cost was too much.

Date of experience: July 30, 2017
Angela A.
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Love getting sales and free delivery
July 31, 2017

Love getting sales and free delivery

Date of experience: July 30, 2017
Jan c.
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Easy, reasonable way to send flowers
July 31, 2017

Easy, reasonable way to send flowers.

Date of experience: July 30, 2017
g P.
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Delivery time was fine, however, my friend did not know who sent them because part of the message card was ripped-please make sure the courier takes extra care next time-thanks

Date of experience: July 30, 2017
Paula J.
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Lovely flowers to choose from for an 80th birthday.

Date of experience: July 30, 2017
Nancy B.
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My mother received her flowers and is happy
July 31, 2017

My mother received her flowers and is happy

Date of experience: July 30, 2017
Catherine B.
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I did not see the flowers
July 30, 2017

I did not see the flowers - they were sent to another so I cannot answer your question regarding the quality. She did comment that they were pretty so I will pass that comment on to you

Date of experience: July 30, 2017
Peskygirl M.
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The person I sent it to received a large plant instead of a basket of several small plants. Not what I had ordered

Date of experience: July 30, 2017
pat g.
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Website is easy to navigate
July 30, 2017

Website is easy to navigate.

Date of experience: July 30, 2017
Chitra g.
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Please show the extra charges before checking out. More convenient for me

Date of experience: July 30, 2017
Debbie H.
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I have used From You Flowers before & was very happy with everything.

Date of experience: July 30, 2017
Kathy W.
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Excellent so far!
July 30, 2017

Excellent so far! Just waiting to hear about the delivery and to see the flowers.

Date of experience: July 30, 2017
Kathryn C.
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I was thrilled they delivered a day early
July 30, 2017

I was thrilled they delivered a day early. My granddaughter was thrilled with her gift.

Date of experience: July 30, 2017
Debra E.
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Delivery was amazing
July 30, 2017

Delivery was amazing

Date of experience: July 30, 2017
Cynthia E.
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As always, a great product delivered
July 30, 2017

As always, a great product delivered.

Date of experience: July 30, 2017
Kathleen D.
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Flowers were nice and delivered on time
July 30, 2017

Flowers were nice and delivered on time.

Date of experience: July 30, 2017