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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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Thomasine P.
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Promise same day delivery before 3pm but not a fee.until@ check out prompts a $2.99 for same day delivery.that's not good practice

Date of experience: August 1, 2017
Erin C.
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Easy and fast
August 1, 2017

Easy and fast

Date of experience: August 1, 2017
sheila t.
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What was delivered did not look like the picture that I based my choice on.

Date of experience: August 1, 2017
Kim D.
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Great service
August 1, 2017

Great service

Date of experience: August 1, 2017
Debbie U.
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I'm always happy with the service!
August 1, 2017

I'm always happy with the service!

Date of experience: August 1, 2017
dar p.
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Easy
August 1, 2017

Easy

Date of experience: August 1, 2017
Kim W.
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Needed to send a plant to my daughter in NYC and you provided delivery the next day which was hard to find. She loved the plant. Thanks.

Date of experience: August 1, 2017
Karen F.
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I liked everything except getting "hit" with an extra $15 handling charge? It was not mentioned until the final bill. Felt as though I had not gotten entire information until I got almost finished with the order. Hope these are beautiful for that price. This is a special 70th birthday for my friend far away.

Date of experience: August 1, 2017
Karis T.
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I wish there were more occasion specific things

Date of experience: August 1, 2017
Clark K.
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The flowers were beautiful and the person who received them was overjoyed!

Date of experience: August 1, 2017
Edith P.
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Easy to complete the order
August 1, 2017

Easy to complete the order. The flowers had too much greenery and not enough flowers. I thought when you upgrade the arrangement you get more flowers not more greenery!

Date of experience: August 1, 2017
Stephen S.
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I specifically ordered same day delivery
August 1, 2017

I specifically ordered same day delivery. I was notified at approximately 5:30pm that they would be unable to fulfill my request. At that point it was too late to place another order. The product was delivered the next day at approximately 6:30pm, after the mail room had closed. The recipient was away on the following day therefore didn't receive her product until Sunday. 3 days late. Because your company couldn't hold up the agreed upon delivery date when I placed my order.

Date of experience: August 1, 2017
Rose Y.
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Hidden handling fees not appreciated in original offer

Date of experience: August 1, 2017
Melissa J.
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Great user friendly site!
August 1, 2017

Great user friendly site! Amazing quality. Delivery was on time

Date of experience: August 1, 2017
Livia M.
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Ordering was easier than I expected
August 1, 2017

Ordering was easier than I expected. Thank you

Date of experience: July 31, 2017
Susan r.
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May use again not sure of tbe quality
August 1, 2017

May use again not sure of tbe quality.

Date of experience: July 31, 2017
Rita R.
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This is my second time to order flowers
August 1, 2017

This is my second time to order flowers. The ordering is simple and the choices are good. The flowers I got before were beautiful. You DO need to have more than 175 characters on the card though... The plant that was delivered exceeded my expectations! It is lush, green, healthy, and just beautiful! I could NOT be more PLEASED! It was a very special "thank you" to my daughter for all that she did to make her brother's memorial service so beautiful... The card was "from him" and was so special... Thank you From You Flowers...

Date of experience: July 31, 2017
alice a.
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There was brown on roses
August 1, 2017

There was brown on roses.

Date of experience: July 31, 2017
C B.
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Excellent choices
August 1, 2017

Excellent choices - will order anytime with free shipping

Date of experience: July 31, 2017
Katie J.
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I needed something very special to convey my gratitude but I am on a budget, I'm so pleased with the beautiful arrangement as well as the hand written card

Date of experience: July 31, 2017