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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Kay L.
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Delivered elsewhere
August 1, 2017

Delivered elsewhere

Date of experience: August 1, 2017
Ricki L.
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Flowers were beautiful and appropriate for the occasion.

Date of experience: August 1, 2017
Dr J.
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It is a very easy process to order flowers for the right occasion.

Date of experience: August 1, 2017
Wilhelmenia F.
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The balloons that came with my Mom's birthday order were deflated in a couple of hours! Was not satisfied with the balloon order at all. Paid too much for the balloons to be deflated in a couple of hours. Very disappointed with that part of the order. Thanks

Date of experience: August 1, 2017
Mary L.
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Came back due tot he free shipping offer
August 1, 2017

Came back due tot he free shipping offer

Date of experience: August 1, 2017
Robby K.
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Quick am doing easy
August 1, 2017

Quick am doing easy

Date of experience: August 1, 2017
John a.
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Good selection, the driver Ben called before he got to my wife's work which worked out great.

Date of experience: August 1, 2017
Hyasinter R.
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Easy to navigate
August 1, 2017

Easy to navigate. Lots of product options.

Date of experience: August 1, 2017
Benford O.
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This was my first time ordering from your service and I will be using you again.

Date of experience: August 1, 2017
Ash C.
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...
August 1, 2017

Date of experience: August 1, 2017
Donna a.
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Very user friendly website!
August 1, 2017

Very user friendly website! Prompt service.

Date of experience: August 1, 2017
Linda B.
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Efficient, reliable, international shipping, traceability is easy

Date of experience: August 1, 2017
Kevin I.
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Easy and quick and beeautifullllll
August 1, 2017

Easy and quick and beeautifullllll.

Date of experience: August 1, 2017
Mary A.
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Always so easy to place order and the orders are always beautiful

Date of experience: August 1, 2017
Brenda d.
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I was satisfied but don't agree with the 14.99 delivery charge

Date of experience: August 1, 2017
Jackie B.
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Thanks
August 1, 2017

Thanks. Website was terrific and easy. The flowers were a lot diglfferent than what I picked out.

Date of experience: August 1, 2017
Patricia T.
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I placed my order early on a Monday morning to be delivered same day. I received an email that the local florist couldn't get them delivered that day. So I was told the delivery charge would be dropped and my order upgraded but that hasn't happened yet. Also I received a voicemail with a message I couldn't understand due to strong accent. When I was finally able to speak with someone I was told they couldn't reach the recipient by phone. Somewhere along the way one of the digits of the phone number got transposed. I don't know if I did that or if it was on your end. I was thankful that there would be an adjustment made due to the issues. My daughter sent me a photo of the arrangement. It is beautiful and appears fresh so the local florist did a good job but there was nothing to show an upgrade. I thought an upgrade meant a larger arrangement, but the arrangement was small. On the positive side my emails were responded to in a prompt manner.

Date of experience: August 1, 2017
Brian I.
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Ordered and delivered promptly and professionally!

Date of experience: August 1, 2017
Renee C.
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The flowers received did not look like the picture. There were only 8 total flowers, only 1 which was a Stargazer Lily. No other lilies. 3 roses and 4 carnations. It wasn't worth the price and didn't look anything like the picture I selected. I was disappointed that they were sent in that condition to someone as a gift.

Date of experience: August 1, 2017
Kristine K.
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Very simple for the consumer
August 1, 2017

Very simple for the consumer

Date of experience: August 1, 2017