On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Great website; easy to order and great selection of flowers. Thank you!
Flowers were different but good
Easy to place order and delivered in timely matter
Would of appreciated full price and secret service charge ahead of time
The flowers were half way wilted and I don't think sending them ups with no water helps at all! For two dozen roses and vase I expected what the picture looked like or close to it! I order all the time an from the florets they are great!
CHEAPER THAN 1 800 FLORIST AND I FOUND WHAT I WANTED TO SEND TO MY MOTHER AND I SAVED 10.00 THANKS
The order was not what I expected. The package was decorated it bright pink and that's not what was shown in the product I selected. This was a birthday gift for my father so I am very disappointed with my order especially with the price of the gift.
Website locks in discount codes and does not notify you of hidden fees until right before placing order.
Haven't tried them. It's a gift.
Satisfied Thank you
Simple to use the website
The website is very easy to follow and fill out the odering form, but when I went to review the order I saw thata shipping/delivery/handling of charge of 14.99 was added at the end which surprised me and I almost did not order from you. Please let people know that charge is added in before ordering, but then I recieved a message in my e-mail that the charge was taken off so I ordered. If I see the charge added in again, I will not be ordering again from your business.
These were for my mother who lives far from me so have no idea about quality. Thank you.
Friendly user and nice images!
I'm ordering from overseas, and was a little surprised that all of the taxes and handling fees weren't included in the list price. Is that common for the US?
Don't know how the flowers were. I didn't see the bouquet. This questionnaire doesn't work in the case of sending product to someone else...
The delivery was ordered as same day. I paid extra to get that. At 8pm when I had not received an email confirmation, I called customer service. They said they did not have anyone to deliver the gift same day. I was never told. As soon as you/the company knew that, I should have been immediately told that! This was a birthday gift. I only found out because I called. That is terrible. I then gave a late gift. The CS person said they did not charge me the extra delivery fee. So what! The point of using your service was to get the gift to them on the same day. I was then promised the delivery would then be first thing in the morning. Lied again! It was not delivered until afternoon. Again, I had to call and the CS agent called the florist to check on it. I was promised a discount that better hurry up and show on my credit card. Otherwise, I will call VISA and cancel the entire charge as fraud. I do not recommend using your company and the coupon you sent will never be used.
Just had to keep doing it over and over to activate acct
I was very happy with the delivery time frame. However, the actual product vs what I paid was disappointing. I feel the as advertised item was not what I got and not worth the money. I won't use this service again.
Quick and easy
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members