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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Kristen N.
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I didn't actually get to see the floral arrangement, but the recipient said they were very pretty. However, I was a bit disappointed that the arrangement did not arrive in a Mason Jar, but in a square, glass vase. One of the main reasons I ordered this was because it was in a Mason Jar.

Date of experience: August 16, 2017
Juanita A.
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I sent these flowers to my sister in law for her birthday. She sent me a picture when she received them. I was disappointed because (1) i had to order the vase separately from the flowers; and (2) the flowers do not appear to have any foliage - they are just the bare roses.

Maybe i did not understand your product - sorry if that is the case. But i do not feel that i received what i thought i was ordering.

Date of experience: August 16, 2017
Barbara H.
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Have never had any trouble with his site!
August 16, 2017

Have never had any trouble with his site!

Date of experience: August 16, 2017
Linda C.
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Everything was fine
August 16, 2017

Everything was fine

Date of experience: August 16, 2017
Jim Q.
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Ordered guaranteed same delivery for birthday flowers, they received the order and I received an e-mail stating ordered was placed. At 3:30 I received another e-mail stating that they would not be able their guaranteed delivery and they would ship tomorrow, to late to contact a real florist like I should have in the first place. Guess what? Today is her birthday, not tomorrow. Never again will I use From you flowers. Horrible overall experience! I only hope they follow through with my refund..

Date of experience: August 16, 2017
Carl e.
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It was stress free
August 16, 2017

It was stress free

Date of experience: August 16, 2017
Gunwoo P.
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A bit pricy
August 16, 2017

A bit pricy

Date of experience: August 16, 2017
Lowell S.
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Super fast, easy to use site, and great details to explain what you are buying.

Date of experience: August 16, 2017
Brandy I.
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...
August 16, 2017

Date of experience: August 16, 2017
Kristin N.
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Ordering flowers online was quick and easy
August 16, 2017

Ordering flowers online was quick and easy.

Date of experience: August 16, 2017
Mary A.
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Thank you for the free shipping
August 16, 2017

Thank you for the free shipping. It made sending flowers afordable.
The person I sent the flowers, called to tell me how pleased they were.
Not just for my sentiments but also to tell me how fresh the flowers were
And a nice verity. Still tightly closed. She is looking forward to tomorrow when they all start opening.
Beautiful bouquet. Thank you from the both of us.

Date of experience: August 16, 2017
Lisa O.
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Thank you making me come back with that free shipping offer. I appreciate it.

Date of experience: August 16, 2017
Ralph S.
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I called at 8 AM to order a set of flowers with the same day delivery and expedited option for my gf's birthday. My gf leaves work at 3 PM. I called at 2:30 PM and the flowers were not even sent out the door yet. False advertisement on how fast they are and there is no guarantee. Ended up cancelling my order, super disappointed and this place is unreliable.

Date of experience: August 16, 2017
Carrie H.
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It was a great overall experience
August 16, 2017

It was a great overall experience.

Date of experience: August 16, 2017
Muhammad K.
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Good service
August 16, 2017

Good service.
Window of opportunity is quite large.
Please add a requested delivery time to your GUI

Date of experience: August 16, 2017
paula w.
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Delivery time was unbelievable!
August 16, 2017

Delivery time was unbelievable!

Date of experience: August 16, 2017
Rosemary G.
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I ordered flowers for my best friends birthday and spent $90 not including shipping. They didn't not look anything like the picture, did not contain the same flowers and paid for the premium larger version. They looked like $15 worth of flowers. Embarrassing to say the least. When i called about it, the customer service rep proceeded to negotiate how much refund they'd give, started at 20% when i said no,he said how about 30%... I asked for a complete refund because I refuse to do business with company that will take a customer's $100 and send a gift that looks $15 flowers. I will never order from here again.

Date of experience: August 16, 2017
Katelyn C.
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Good, could improve on giving a legit delivery time. Other than that I loved it

Date of experience: August 16, 2017
Cheryl W.
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Never saw the product
August 16, 2017

Never saw the product.

Date of experience: August 16, 2017
deb R.
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Great
August 16, 2017

Great

Date of experience: August 16, 2017