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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Deborah G.
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Flowers so beautiful...
August 17, 2017

Flowers so beautiful...quick and easy process. Myself and family were very satisfied.

Date of experience: August 17, 2017
Patti K.
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Fast and easy to order
August 17, 2017

Fast and easy to order. Very dissatisfied with the flowers that were delivered. I did not receive the flowers that I chose in the picture. I felt it is a bait and switch. They should deliver what was chosen when the order was placed. I will never order from you again.

Date of experience: August 16, 2017
Digie M.
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I love your site
August 17, 2017

I love your site. I would likely recommend friends to use the same.

Date of experience: August 16, 2017
Mary P.
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Good
August 17, 2017

Good

Date of experience: August 16, 2017
Kevin E.
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Product was smaller thsn represented and was not very much like the photo.

Date of experience: August 16, 2017
Therese H.
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It was easy and quick...
August 17, 2017

It was easy and quick...love same day shipping...

Date of experience: August 16, 2017
Colleen G.
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I have only been disappointed once
August 17, 2017

I have only been disappointed once. It was the florist who did not come through with the quality expected.

Date of experience: August 16, 2017
Ann C.
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Thought the price at the end of all the extras being added up was high but the quick delivery was exceptional so I would definitely use them again!

Date of experience: August 16, 2017
Bobbi F.
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I am pretty disappointed...
August 17, 2017

I am pretty disappointed... I understand products change in season and availability, but I expect to receive a like for like product. The card was messed up and it appeared it was from my brother in law and not me... instead of a bronze vase, it was a mason jar ( not a like for like) as well as I ordered a deluxe bouquet and wouldn't call what my sister received deluxe at all. I liked the prompt service... Highly disappoint customer though... the pictures are not very similar at all to what I ordered.

Date of experience: August 16, 2017
Cynthia R.
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Surprised what was received
August 17, 2017

Surprised what was received. Nothing like the photos, not even close. Too expensive on something I could have pick up at the grocery store.

Date of experience: August 16, 2017
Jen N.
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Delivered when they say they will be delivered
August 17, 2017

Delivered when they say they will be delivered

Date of experience: August 16, 2017
Cyndi C.
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I sent this as a gift, it arrived the day I ordered and she was thrilled, she said it was very pretty. I am very pleased with how easy the web site made the ordering and even more pleased that it arrived very quickly and the person knew how much I appreciated her help.
Thank you so much for your outstanding service

Date of experience: August 16, 2017
Esther T.
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I locked in for the 20% off
August 17, 2017

I locked in for the 20% off. Did I received the discount.
I do not think that I received the 20% off. I ordered the flowers to be delivered yesterday, August 15th. The flowers were only delivered this morning, August 16th. I was talking to Cody, she was well pleased with the arrangement. Thank you,

Date of experience: August 16, 2017
dawn h.
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Thank you it served the occassion
August 17, 2017

Thank you it served the occassion

Date of experience: August 16, 2017
Kathy S.
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Great site
August 17, 2017

Great site. Heard from my sister who is visiting my mom that they are very pretty. Very nice. Thanks for the discounted flowers which made my purchase obtainable.

Date of experience: August 16, 2017
Leslie K.
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It simple and easy to use but there was a surprise service charge at the end that would have been nice to know up front.

Date of experience: August 16, 2017
Craig N.
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Excellant service
August 17, 2017

Excellant service

Date of experience: August 16, 2017
Angela L.
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I have used your company several times and I am very pleased with the look of items and the feedback I receive from people.

Date of experience: August 16, 2017
Ricardo T.
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Good price!
August 16, 2017

Good price!

Date of experience: August 16, 2017
Waleska L.
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I believe the handling price is a bit to high!
August 16, 2017

I believe the handling price is a bit to high! But overall i was satisfied and i will order again.

Date of experience: August 16, 2017