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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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R G.
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Thanks!
August 22, 2017

Thanks!
Saved me

Date of experience: August 22, 2017
Rose S.
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Best part issame day delivery!
August 22, 2017

Best part issame day delivery! Super user friendly website. Flowers were gorgeous!

Date of experience: August 22, 2017
Guy Q.
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Embarrassed completely, horrible arrangement!
August 22, 2017

Embarrassed completely, horrible arrangement!

I upgraded to the highest package you offered and I received a crappy arrangement that I could have received for $29 anywhere else. I paid $130 for 6 roses and a bunch of filler. I also upgrade to the large chocolate box and received a bag of candy from Walgreens that cost about $4.99 no box. I would fire that florist if they worked for me. Complete waste of money and I was completely embarrassed when I saw what arrived. It looked like I bought the cheapest option available online. The florist should understand these are gifts and for $130 the arrangement should look fairly nice. I will never use your company every again.

Embarrassed completely,
Someone who will never order from you again.

Date of experience: August 22, 2017
Margaret I.
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Has been very good
August 22, 2017

Has been very good

Date of experience: August 22, 2017
Lenore V.
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Looked and looked and looked for balloon delivery for my grandson in another state and found your site on the internet. I already wrote a glowing e-mail to you about how supremely satisfied I was with the quality of your product, price and delivery, but I am delighted to say more. I couldn't be more happy. I've used other mail order flower delivery services, but the quality, price and meeting of expectations with same day service with your site were EXCEPTIONAL! I am so pleased, I am without proper words! I gave you five stars, but if I could give you ten, I would!

Date of experience: August 22, 2017
Jennifer R.
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Delivered on time, but one of the balloons was actually delivered popped.

Date of experience: August 22, 2017
Eduardo C.
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...
August 22, 2017

Date of experience: August 22, 2017
Aly A.
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Sent to my sister-in-law for her birthday and she absolutely loves them!

Date of experience: August 22, 2017
kim g.
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Great job
August 22, 2017

Great job

Date of experience: August 22, 2017
Tasean B.
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The website is easy to navigate, pricing is ok
August 22, 2017

The website is easy to navigate, pricing is ok.

Date of experience: August 22, 2017
mark l.
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Love the fact you deliver same day!
August 22, 2017

Love the fact you deliver same day! Definitely will use this site from now on

Date of experience: August 22, 2017
Kaleb S.
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Overall good site
August 22, 2017

Overall good site. Prices are still little high and wait time is linger then I expected but the flowers don't come broken.

Date of experience: August 22, 2017
Kimberley V.
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These were a Birthday present for my mom and she loved them. Said they were beautiful and smelled so good.

Date of experience: August 22, 2017
Edilia J.
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The original price was good
August 22, 2017

The original price was good. Then they add money for balloon, etc., etc... I wanted to spend a small amount, because i could only afford a small amount. It still ended up being around $50.00.

Date of experience: August 22, 2017
M J.
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Lots of choices and was able to find the perfect items for each person. Easy to navigate purchase ordering requirements.
My only disappointment was that I placed an order 2 days before delivery date for 2 arrangements to be delivered to the same address on the same day but they were not delivered at the same time. The second arrangement was delivered to the business address just minutes before closing time. I had spoken with a service agent and she was very courteous and helpful, assuring me that if delivery had to be delayed until the next day, the flowers would nonetheless still be fresh.

Date of experience: August 22, 2017
Sasha D.
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Good experience again
August 22, 2017

Good experience again. This time I messed up and entered the wrong address, a quick email to customer service resolved it within hours! I appreciate the above and beyond customer service. I'll be shopping again soon. Thanks!

Date of experience: August 22, 2017
Kirsten c.
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The flowers looked boring and not super fresh
August 22, 2017

The flowers looked boring and not super fresh

Date of experience: August 22, 2017
sue D.
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How can I tell if i would buy from you again when the product is not delivered yet,

Recipient said they were lovely.

Date of experience: August 22, 2017
Sylvana K.
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I have ordered from your company several times
August 22, 2017

I have ordered from your company several times. Love the selection of flowers and ease of ordering.

Date of experience: August 22, 2017
Mary J.
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Beautiful arrangement!
August 22, 2017

Beautiful arrangement! I was a little worried about ordering flowers online but I would definitely order again!

Date of experience: August 21, 2017