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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Jan B.
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Should have been new girl baby balloon and was 1st birthday balloon

Date of experience: August 29, 2017
Linda S.
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Found exactly what I wanted in minutes
August 30, 2017

Found exactly what I wanted in minutes.

Date of experience: August 29, 2017
Angela V.
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The bouquet was not nearly as pretty as pictured
August 30, 2017

The bouquet was not nearly as pretty as pictured. And all the add on prices was a bit disappointing.

Date of experience: August 29, 2017
J p.
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I sent the flowers to my daughter in law and she was happy with them. I did not see them personally.

Date of experience: August 29, 2017
Karen T.
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Would have liked more pink and purple roses like picture on line

Date of experience: August 29, 2017
Cris S.
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Extravagant handling charges should be made aware of before ordering. Quite a shock to think order will be one price only to find that it is quite a bit more. Sending to someone out of state from where I live. Hoping this is not a mistake and flowers will be worth cost.

The delivered product is appalling. Nothing like the photo. It was supposed to be a medium sized bouquet. It is maybe 6 roses and some greenery. I am totally disappointed and will not feel the need to use this company again. Thank you for getting them out right away, they were appreciated by the recipient, but then she hadn't seen the photo or the price. Doesn't realize how badly I was duped. The ribbon is larger than the bouquet.

Date of experience: August 29, 2017
Cheryl V.
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Quick, easy and inexpensive
August 30, 2017

Quick, easy and inexpensive. The flowers were beautiful.

Date of experience: August 29, 2017
Katherine K.
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Easy to use site!
August 30, 2017

Easy to use site! Lovely bouquet!

Date of experience: August 29, 2017
Cynthia S.
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I do think the service handling charge is way too high. Because of it, I think twice before I send flowers to anyone. Tax I get, I had coupon for free shipping which is a joke because it is immediately wiped out by the service handling charge. This last order disappointed me as I had ordered something for a specific reason. The florist substituted a container that was nothing like what I had ordered (wanted the yellow smiley cup) and that was too bad. However, I did notify them and heard back almost immediately--their customer service is superb, always. They gave me a small amount back as a gesture of good will which was appreciated, but for what I paid, I wanted the cup, not a basket.

Date of experience: August 29, 2017
Mary D.
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Just thought $14 processing fee was a little steep. Overall satisfied.

Date of experience: August 29, 2017
ML L.
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They accommodated the delivery time which worked out very well and the gift was delivered in time for the recipient to be pleasantly surprised.

Date of experience: August 29, 2017
russell r.
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I really enjoyed the overall process :)
August 30, 2017

I really enjoyed the overall process :)

Date of experience: August 29, 2017
walter s.
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Easy peasy
August 30, 2017

Easy peasy
They were gorgoues. Also a really nice big size with a mixture of beautiful flowers.
I will definately re order
Thank you

Date of experience: August 29, 2017
Donna D.
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Ordering process is a breeze
August 30, 2017

Ordering process is a breeze. I've not seen any of my orders, though, so I can't say how the flowers actually looked.

Date of experience: August 29, 2017
Ann H.
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Living in the UK
August 29, 2017

Living in the UK - well done for accepting my money and allowing our family to thank our wonderful daughter/auntie/sister in law - definitely will use you again - THANK YOU SOOOOOO MUCH
The flowers were beautiful - my daughter LOVED them - She sent me a photo and they were gorgeous - Thank you so much

Date of experience: August 29, 2017
Sally T.
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The recipient said they were gorgeous
August 29, 2017

The recipient said they were gorgeous.

Date of experience: August 29, 2017
Beth S.
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Could and did purchase on line
August 29, 2017

Could and did purchase on line. Received conformation that my order was received. My Grand daughter received her flowers the next morning. Would recommend youflowers.com.

Date of experience: August 29, 2017
Joan M.
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Beautiful choices
August 29, 2017

Beautiful choices. Can't wait to see the flowers. The flowers are beautiful! The family loved them. Thank you

Date of experience: August 29, 2017
Pam L.
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I will use your service exclusively in the future! Excellent same day service as promised, with better-than-expected product value!

Date of experience: August 29, 2017
Ronny H.
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It was amazing!
August 29, 2017

It was amazing!

Date of experience: August 29, 2017