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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Paulette Q.
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I am extremely pleased with the easy online procedure. The exact flower arrangement was sent promptly. The recipient thought they were beautiful and sent me a photo of them.

After placing the order, I looked at online reviews of this company and the majority were negative. I was really scared that I had made a huge mistake, but it turns out that they did an exceptional job. I am one happy consumer!

Date of experience: August 30, 2017
Shirley J.
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Nice flowers
August 30, 2017

Nice flowers

Date of experience: August 30, 2017
Mimi U.
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Thought the arrangement would have been larger since the order item was upgraded.

Date of experience: August 30, 2017
Stacey M.
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I ordered flowers on 8-28 to be delivered to my mother for her birthday on 8-29. I thought the fees were a little high but was totally willing to pay them. Mid-morning on 8-29, I received a phone call asking me to verify the address and telling me I had put in an incorrect zip code...I hadn't but whatever. I verified all of the information again and they said they would call her if they got lost trying to deliver...I said that was fine. At 8pm (delivery zone time) I received another phone call saying they were not going to be able to deliver the flowers the next day and they would be refunding me my money. First of all, they were to be delivered on the 29th...not the 30th...and secondly why would you go to the trouble of taking an order, with the delivery address and then not fulfill the order? I understand that my mother lives in a rural area, but other sites can tell if the address on the order is outside of their delivery area...why can't this one? If you want to take orders online...then you better have the capability to do so. I have ordered lots of things and had them sent to my mom, including flowers so I know it is possible...just not for this company. So no flowers were delivered to my mother and there was no time left to do anything else. I would NEVER recommend this company to anyone.

Date of experience: August 30, 2017
anita m.
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It was ok
August 30, 2017

It was ok - flowers were delivered by 1:00pm

Date of experience: August 30, 2017
Madonna W.
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Was quick and easy for a 76 year old women
August 30, 2017

Was quick and easy for a 76 year old women. Please make sure the flowers are there before the service

Date of experience: August 30, 2017
Sally M.
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I ordered these flowers for my Mom's 91st birthday. They did not arrive until 4:30pm. Her birthday was almost over. The deliverer dropped them at the front door without letting anyone know, so they were not found until after 6pm. That sucks. I am not sure I will ever use your company again.

Date of experience: August 30, 2017
Laeh B.
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It was delivered late in the day..
August 30, 2017

It was delivered late in the day.which was fine.just thought it would get the a little earlier. Arrangement didn't look quit like it did in picture...but still very pretty!

Date of experience: August 30, 2017
LaViza E.
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I ordered flowers for my mom to be delivered at her office yesterday, ON HER BIRTHDAY. She has still not received them! She thinks we forgot about her! I am furious right now!

Date of experience: August 30, 2017
Mark r.
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My girlfriend with the name terra received balloons saying happy birthday dad

Date of experience: August 30, 2017
sebastian Q.
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Good
August 30, 2017

Good

Date of experience: August 30, 2017
nan R.
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The flowers were a gift and I received notice they were beautiful and delivered

Date of experience: August 30, 2017
Jean W.
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I am hoping the "Best Value" item turns out to be beautiful since I couldn't see it first.

Date of experience: August 30, 2017
Donna J.
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I was very please with the delivery time but was little worry if it would be delivered on time for my sister 80 birthday. When they were delivered some of roses was already starting to die and I am not happy with that. I saw one price and then it got additional delivery price add on at check out.

Date of experience: August 30, 2017
Hilda H.
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Easy to make order and Fast delivery
August 30, 2017

Easy to make order and Fast delivery.

Date of experience: August 30, 2017
Mr M.
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The products quality and customer service has gone downhill from the past years that I've been a dedicated customer.

Date of experience: August 30, 2017
Juanita S.
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Prices are super compared to others for almost same bouquets.And my daughter loved them. Ty for allowing me to send her something so special.

Date of experience: August 29, 2017
Irene S.
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The flowers looked good, but a few were well opened and probably will not last long. Also, the picture was a rectangle vase that looked great, but the flowers were delivered in a round vase. Overall happy though.

Date of experience: August 29, 2017
Sara U.
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Lovely selection of flower arrangements and the online shopping experience was great!

Date of experience: August 29, 2017
Robert Z.
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The arrangement was not even close to the picture on the web site that we selected. We selected a spray display and the arrangement was on a table and was a lot smaller than pictured. The flowers were totally different than the pictured very disappointed. The arrangement was worth $60.00 not $166.00 we ended paying for it after all the added costs.

Date of experience: August 29, 2017