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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Gail G.
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Easy website
September 14, 2017

Easy website. Prices are a little high, but better be worth it.Delivery was not as promised.

Date of experience: September 14, 2017
Anna I.
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Beautiful flower selections!
September 14, 2017

Beautiful flower selections! Easy to order and quick service.

Date of experience: September 14, 2017
Kate U.
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Sent my sister flowers for her birthday, they were gorgeous and same day delivery was great!

Date of experience: September 14, 2017
Sandhya H.
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GR8
September 14, 2017

GR8

Date of experience: September 14, 2017
cindy g.
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Ok
September 14, 2017

Ok

Date of experience: September 14, 2017
roxana j.
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Great value and coupons to add!
September 14, 2017

Great value and coupons to add! Thought the flowers would be a little more but they were pretty and unique.

Date of experience: September 14, 2017
tim b.
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Good experience!
September 14, 2017

Good experience! This was the forth time i have used fromyouflowers.com never had a problem!

Date of experience: September 14, 2017
Judith a.
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Website very user friendly
September 14, 2017

Website very user friendly
Flowers were sent to one of my daughters & she said flowers were beautiful. Thank you for brightening her day.

Date of experience: September 14, 2017
Nancy H.
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Beautiful bouquet
September 14, 2017

Beautiful bouquet.

Date of experience: September 14, 2017
Luke l.
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Was good she loves it
September 14, 2017

Was good she loves it

Date of experience: September 14, 2017
Richelle C.
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The picture wasn't what I got
September 14, 2017

The picture wasn't what I got. I was told the picture was the deluxe, how was I to know. Need to improve pictures to what we get

Date of experience: September 14, 2017
Robin K.
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Was worried about buying online, but these were beautiful flowers, just like the pictures.

Date of experience: September 14, 2017
KTC B.
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Okay, I think this is the second time this has happened. I ordered a bouquet, based on the photos on the site. When they arrive, it is a totally different bouquet. The one I ordered had lilies and a very modern cool vase. The flowers she got were roses and one lily and in the standard cheap vase. The bouquet she got was pretty and at least this time had the monochrome color scheme the image showed, and I probably wouldn't mind if it was in the more interesting vase. But I don't understand why you post a photo and they don't follow it when they make up the order. If they are part of your network, shouldn't they carry the same vases and flowers that you are advertising? And I think the shipping fee, $14.99, is a bit much, especially when I had to pay $2.99 more to get it there the next day and when you are using local florists to fill the orders.

Date of experience: September 14, 2017
Juliann T.
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So far, it has been a good experience
September 14, 2017

So far, it has been a good experience. But of course, it all depends on whether my flowers arrive to their intended location today and on time.

Update: flowers were delivered on time and they were lovely.

Date of experience: September 14, 2017
Stephanie f.
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I was very happy with the service provided, they went the extra mile to make sure they were delivered a certain time to a certain person. Thank you so much for getting it right

Date of experience: September 14, 2017
Robin E.
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Beautiful flowers and nice selection by the flourist
September 14, 2017

Beautiful flowers and nice selection by the flourist

Date of experience: September 14, 2017
Kathy P.
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Very easy
September 14, 2017

Very easy. Flowers were beautiful. Thank you.

Date of experience: September 14, 2017
Spartacus H.
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I love these people!
September 14, 2017

I love these people! They never let me down.

Date of experience: September 14, 2017
shakil m.
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Awesome customer service
September 14, 2017

Awesome customer service

Date of experience: September 14, 2017
Grace B.
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A lot of surprise charges...
September 14, 2017

A lot of surprise charges... and not enough room for multiple "from:" First time user.

The flower arrangement was not as I had pictured from the display when I ordered them. The vase was a different shape and I purposely choice that vase for a specific reason.

Live and learn I suppose.

Date of experience: September 14, 2017