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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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lionel m.
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Easy and quick and straight forward
September 22, 2017

Easy and quick and straight forward

Date of experience: September 22, 2017
jacqueline H.
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Wish there was more flowers and less leaves other than that delivery time was great

Date of experience: September 22, 2017
Dorian D.
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Ordered in FL to have it delivered in NC, I love the service.

Date of experience: September 22, 2017
Susan B.
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A little disappointed that ny first and second choice weren't availble for the delivery address, but I liked the link directing me to items that were available. I placed two orders on this shopping trip, and didn't receive the customary email confirming delivery of either. I called the following week and found one order had been delivered on time by UPS, but I had not received a tracking number or notice of delivery. The second order had not yet been delivered, but was delivered within a few hours of my call. I was promised a $15.00 gift certificate, for the late delivery inconvenience, but I haven't received it yet. I have had good experience with FromYouFlowers.com and will continue to use them, but this particular experience was substandard.

Date of experience: September 22, 2017
mario r.
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Is a quick and easy process and one of the cheapest places to buy flowers. Wife love them

Date of experience: September 22, 2017
Garrett T.
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Easy to use
September 22, 2017

Easy to use. It feels a little bait and switchy if im being honest. I expect one price and then bam you have to choose what size you want, then you get hit with service charges and handling. Felt dirty after placing order.

Date of experience: September 22, 2017
Tessie B.
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Beautiful arrangement and their grandma was so happy!

Date of experience: September 22, 2017
Joseph P.
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Good service
September 22, 2017

Good service

Date of experience: September 22, 2017
Roberta S.
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Nothing was said about Service and handling charges until checkout.
Thought I was getting a deal. Should be noted under price - service and handling charges apply. If it is noted and I missed it I apologize.

Date of experience: September 22, 2017
Dennis S.
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Pretty good!
September 22, 2017

Pretty good! Sometimes its good to see the combined price (w/ handling) up front. My friend LOVED her flowers. The same day by 3 pm feature is awesome.

Date of experience: September 22, 2017
Lynn S.
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Thanks for delivering quickly
September 22, 2017

Thanks for delivering quickly.

Date of experience: September 22, 2017
Customer D.
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The process of ordering flowers was very simple
September 22, 2017

The process of ordering flowers was very simple. The time that it was delivered in was awesome however what was delivered was nothing like the picture that was shown on the website.the picture showed a bouquet of flowers. My mother received two roses and some greenery. The Roses were beautiful but not at all what I thought I was paying for. Thank you.

Date of experience: September 22, 2017
Derik H.
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Ok experience overall...
September 22, 2017

Ok experience overall...shipping arrived in the A.M. Other companies I have used delivered in the P.M. Morning delievery was much appreciated.

Date of experience: September 22, 2017
Steve S.
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Very simple to do will use again and recommend
September 22, 2017

Very simple to do will use again and recommend

Date of experience: September 22, 2017
Karen r.
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Easy and lot of options
September 22, 2017

Easy and lot of options.

Date of experience: September 22, 2017
Achanti B.
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I like that I was able to order same day and the arrangement was still nice and resembled the picture advertised.

Thanks

Date of experience: September 22, 2017
Terry C.
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Quick...
September 22, 2017

Quick...convenient...great incentive with free shipping!

Date of experience: September 22, 2017
donna J.
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Very pleased
September 22, 2017

Very pleased

Date of experience: September 22, 2017
Kathy A.
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Ordering was quick and easy with lots of options
September 22, 2017

Ordering was quick and easy with lots of options. Just what I was looking for!

Date of experience: September 22, 2017
Manny A.
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I signed up for a 20% discount up front but only got the advertised price.

I was surprised by your hidden fees (14.99 for service and handling). You should include these up front.

Date of experience: September 22, 2017