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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Manny A.
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I signed up for a 20% discount up front but only got the advertised price.

I was surprised by your hidden fees (14.99 for service and handling). You should include these up front.

Date of experience: September 22, 2017
Adriana M.
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Fist time,it más easy to place an order
September 22, 2017

Fist time,it más easy to place an order.

Flowers delivered didn't even look like the flowers described on the site, besides the size. I paid extra for the biggest choice and it still looked really small not even like the basic one.

Date of experience: September 22, 2017
Janice G.
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Very easy to use and nice quality flowers
September 22, 2017

Very easy to use and nice quality flowers

Date of experience: September 22, 2017
Debbie E.
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I did receive the first message regarding the reason for the price. However, I will not use your services again because of the high service charge. While I appreciate that you refunded the small fee of 2.99 for same delivery, my mother's flowers did not arrive in time for her birthday.

Date of experience: September 22, 2017
Samson W.
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This is my first time
September 22, 2017

This is my first time - It is for a very important person who suffered a loss - I hope I can come back and give you 5 plus plus plus stars!
Update: The recipient loves the flowers- she sent me a pic - they are lovely- there are unopened and soon to be opened buds - Thank you for making her day much brighter!

Date of experience: September 22, 2017
John D.
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I placed two orders
September 22, 2017

I placed two orders - one delivered to work, one home. The order to work was delivered fresh by a florist, and is wonderful. The order delivered to the home was left on the front stoop in a box, dry. That one wasn't so good. How does a customer ensure delivery of a fresh order in water?

Date of experience: September 22, 2017
Connor S.
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Awesome as always :)
September 22, 2017

Awesome as always :)

Date of experience: September 22, 2017
Krystal G.
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I originally tried ordering from 1800flowers and it took forever and then there options for same day werent the same as listed. This was so easy, convenient, and affordable!

Date of experience: September 22, 2017
ian D.
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I live in England before I placed my order I emailed this company, I received a reply very quickly, i placed the order which was delivered in good time
Many thanks will order from you again and thank you for your swift response and help

Date of experience: September 22, 2017
Chris M.
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Very nice flowers
September 22, 2017

Very nice flowers. Delivery time was excellent. The price I feel was $10-15 over what it was worth... but $18 in handling and fees? That's alittle extravagant. A $10 total fee would have been more in line.

Date of experience: September 22, 2017
Juanda W.
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Easy and lovely arrangment
September 22, 2017

Easy and lovely arrangment

Date of experience: September 21, 2017
Jill K.
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My friend liked her flower cake arrangement for her birthday.

Date of experience: September 21, 2017
LeAnne C.
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Very happy with from you flowers
September 22, 2017

Very happy with from you flowers

Date of experience: September 21, 2017
Lucille H.
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Always find something for the special person
September 22, 2017

Always find something for the special person. Always good report about flowers received. Reasonable prices.

Date of experience: September 21, 2017
mike H.
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Good experience shopping, reasonable prices, flowers were very nice and recipient was extremely pleased!

Date of experience: September 21, 2017
Stacy N.
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Very Beautiful!
September 22, 2017

Very Beautiful!

Date of experience: September 21, 2017
Sent f.
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Product was changed due to not having what I ordered in stock, it would have been nice to get a picture of what the seller chose to deliver since it was a gift. Overall, the person liked what was delivered.

Date of experience: September 21, 2017
Barbara D.
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Easy, alot of choices
September 22, 2017

Easy, alot of choices

Date of experience: September 21, 2017
Ashley c.
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I think my bad experience this order was a fluke and does not happen often. Mistakes happen; no one is perfect.

Date of experience: September 21, 2017
Tina M.
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I paid extra to gave them delivered on the 20th
September 22, 2017

I paid extra to gave them delivered on the 20th. They failed to do that and charged me anyway.

Date of experience: September 21, 2017