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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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john p.
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Will wait and see how delivery went to give you all 5 stars; it was a perfect, received the desired effect. Thank you very much

Date of experience: September 28, 2017
Wendy Z.
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The ordering process was easy, but the shipping and handling charge was a surprise. The flowers were beautiful but smaller than pictured.

Date of experience: September 28, 2017
Ronnie Z.
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Definitely a speedy delivery, I was impressed
September 29, 2017

Definitely a speedy delivery, I was impressed. Price was acceptable, I was just a little bummed on the state of the flowers. The picture online looked amazing so I went deluxe to come "close" to the picture, and the real flowers had no life and the bouquet wasn't anywhere close to as full as the picture online.

Date of experience: September 28, 2017
Joan C.
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Have ordered numerous times and always satisfied
September 29, 2017

Have ordered numerous times and always satisfied

Date of experience: September 28, 2017
Tracie B.
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The flowers that I ordered did not look like the Lavender arrangement that I ordered. This was for a very sick family member and I was not pleased with what she received at all. If what I ordered wasn't available then I should have received a call or email. When I send flower I expect to get what I paid for.

Date of experience: September 28, 2017
Janis H.
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Quick and easy
September 29, 2017

Quick and easy. Good selection.

Date of experience: September 28, 2017
Sheryl M.
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Service Fees are WAY TOO HIGH
September 29, 2017

Service Fees are WAY TOO HIGH. Flowers were pretty but much smaller than expected. Fast delivery. Would shop elsewhere in the future.

Date of experience: September 28, 2017
Diane D.
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Know more when the flowers arrive...
September 29, 2017

Know more when the flowers arrive... the flowers were perfect and received early than I thought... very happy... will tell my friends and family about it

Date of experience: September 28, 2017
Kathy S.
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The Flowers were for my daughter's birthday and they were beautiful

Date of experience: September 28, 2017
Mrs D.
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The size of the flower arrangement was not what I ordered and paid for.

Date of experience: September 28, 2017
JW I.
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I ordered and put a rush delivery
September 29, 2017

I ordered and put a rush delivery. Got surprised by an additional delivery fee that doesn't show till check out. I find this typical and didn't really care. Then it came to the delivery time and they told me the order was going to be delayed till the next day. They said they would refund the rush delivery charge, but that isn't the point. You pay extra for a premium service only to have them delay the service. If you are paid $25 in delivery fees for a $39.99 product you have got to be able to deliver. I don't know how quality their flowers are next time I'm going to have Uber grab my flowers for $10.

Date of experience: September 28, 2017
Smitty D.
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I would have liked a delivery sooner but overall, since she loved it, I love it.

Date of experience: September 28, 2017
melody N.
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Easy fast and CHEEP
September 29, 2017

Easy fast and CHEEP

Date of experience: September 28, 2017
Vince R.
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The flowers received looked NOTHING like the flowers in the picture especially since I ordered the premium flowers. What a let down for my girlfriends bday. This is the second time this has happened with this site.

Date of experience: September 28, 2017
DOROTHY S.
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I HAVE ORDERED FROM YOU BEFORE AND HAVE NEVER BEEN
September 29, 2017

I HAVE ORDERED FROM YOU BEFORE AND HAVE NEVER BEEN
DISAPPOINTED.

Date of experience: September 28, 2017
Darice R.
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This was so easy!
September 29, 2017

This was so easy! I spent 30 minutes trying to order on another site and finally gave up. Thank you for being here for me!

Date of experience: September 28, 2017
Susannah M.
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I have sent in email due to the I team as it was far from what we were expecting

Date of experience: September 28, 2017
Tracy F.
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I was disappointed that I was guaranteed same day deliver with the fee I paid. I received an email later in the day that they couldn't complete the order and refunded me the same day delivery fee. Although I appreciated the refund, the flowers didn't arrive on time- had I known it would have been an issue I would have chosen a different company to deliver the flowers on the same day. I placed my order early enough too.

Date of experience: September 28, 2017
pablo G.
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Everything was great but didn´t know the shipping price until checkout moment. The rest 100% recommendable

Date of experience: September 28, 2017
JAD W.
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What was sent was not even close to what I ordered
September 28, 2017

What was sent was not even close to what I ordered. The picture of what I ordered was bright, fall, gorgeous colors bunch together. What was sent was loosely hanging flowers that were not colorful at all. I took a chance on this but now I'm sorry. I do not feel I got what I paid for.

Date of experience: September 28, 2017