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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Tamira S.
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The experience is great and customer service has always been helpful with all my concerns.

Date of experience: September 28, 2017
Angela B.
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It was easy
September 28, 2017

It was easy. However, I was a little surprised about all the added charges at the end when I checked out. What was advertised as a bouquet for $25.99 ended up costing almost $50. I also saw that the flowers were in a mason jar on the photo, which I liked, but when delivered, they were in a regular vase. Not a big deal, but the reason I picked that arrangement was because of the mason jar. Angela

Date of experience: September 28, 2017
Russell S.
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Very easy to select and place order
September 28, 2017

Very easy to select and place order.

Date of experience: September 28, 2017
Steve W.
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WAS TOLD SAME DAY DELIVERY AND IT DID NOT HAPPEN
September 28, 2017

WAS TOLD SAME DAY DELIVERY AND IT DID NOT HAPPEN.

Date of experience: September 28, 2017
Poppy S.
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They were suppose to be for yesterday
September 28, 2017

They were suppose to be for yesterday.
I did not know what time they were delivered or were suppose to be delivered.
The recepient was not home so they actually go them today.

Date of experience: September 28, 2017
Hannah O.
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Balloons were nearly deflated
September 28, 2017

Balloons were nearly deflated

Date of experience: September 28, 2017
Cami K.
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I was pleased in the past, when I used you
September 28, 2017

I was pleased in the past, when I used you. I am sure you will out do yourself again!

Date of experience: September 28, 2017
JeanMarie S.
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Good afternoon
September 28, 2017

Good afternoon. My daughter received the order very timely. Each white rose, however, is beginning to turn brown on the outer-most petals already. That is very disappointing! I have taken a picture of the flowers but it does not allow me to share the picture with you. I have also ordered a bouquet of mixed colored roses from a competitor that will will be delivered tomorrow. That bouquet is 24 assorted roses for $35.95; $15 less than my order with you for 12 roses for $49.98. I was very disappointed with the quality.

Date of experience: September 28, 2017
MONICA R.
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My Husband was elated with the basket :)
September 28, 2017

My Husband was elated with the basket:)
I think it is a fun gift for a man with a bunch of goodies to enjoy!
I feel price is fair as they have to make their $ as well, and hey, I didn't have to stress and put it together :)

Date of experience: September 28, 2017
Sara M.
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The carnations are lovely and butterfly perfect
September 28, 2017

The carnations are lovely and butterfly perfect
But...the daisies are droopy and the flowers arrived in a blue vase NOT the blue mason jar as described on the website. Disappointed as expected perky flowers and the unique mason jar vase i expected to gift.

Date of experience: September 28, 2017
LA A.
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Sweet basket was much smaller than what it appeared to be on line. Delivery fee was high!

Date of experience: September 28, 2017
Barbara L.
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Thank you
September 28, 2017

Thank you. Nice selection, easy to use.

Date of experience: September 28, 2017
Adrian F.
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Excellent thus far, very easy to shop waiting on the finished product. Although delivery was timely and she enjoyed the jester and as always i appreciate the chance given. However there were some issues she wasnt happy about. She said chocolate was completely melted and ruined and flowers where beginning to wilt. But again i thank you for the opportunity

Date of experience: September 28, 2017
Carolee M.
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My only complaint: I'm wondering how flowers that were $23 on the selection page become $44 in the review your order page. Hum?

I backtracked and checked the price. I was mistaken. The $23 was a different arrangement that I was considering before I saw the adorable birthday cake arrangement. I'm well satisfied! Thank you.

Date of experience: September 28, 2017
Timothy P.
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Beautiful and user friendly site
September 28, 2017

Beautiful and user friendly site. Great prices

The service was fast and on time. Great value for price

Date of experience: September 28, 2017
Trish Q.
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Beautiful arrangements good prices
September 28, 2017

Beautiful arrangements good prices.

Date of experience: September 28, 2017
sioux R.
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It was fast and easy (like you) ;)
September 28, 2017

It was fast and easy (like you) ;). We'll see how the recipient likes them after they get them.

Date of experience: September 28, 2017
Mike T.
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It was very easy to make the order the flowers were delivered the same day in around four hours the flowers were beautiful and I will use them again

Date of experience: September 28, 2017
Ellen a.
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Hidden fee at end (14.99) is annoying
September 28, 2017

Hidden fee at end (14.99) is annoying. Arrived late in day although order was simple and placed by 830 am. Recipient was pleased when he saw the next day.

Date of experience: September 28, 2017
AJ S.
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Cheaper than 1-800 flowers!
September 28, 2017

Cheaper than 1-800 flowers!

Date of experience: September 28, 2017