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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Linda W.
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I am so happy with the service I received
September 28, 2017

I am so happy with the service I received. The time of the delivery was excellent and the arrangement was beautiful. Couldn't ask for a better experience.

Date of experience: September 28, 2017
kevin s.
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It was easy
September 28, 2017

It was easy. Wrong ballon was sent

Date of experience: September 28, 2017
Cheryl G.
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The flower as expected and my friend liked them
September 28, 2017

The flower as expected and my friend liked them.

Date of experience: September 28, 2017
Debra D.
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Excellent first experience
September 28, 2017

Excellent first experience

Date of experience: September 28, 2017
Lynn W.
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Flowers were delivered too late and wilted
September 28, 2017

Flowers were delivered too late and wilted

Date of experience: September 28, 2017
raed D.
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Good
September 28, 2017

Good

Date of experience: September 28, 2017
Rick Z.
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She loved the flowers :)
September 28, 2017

She loved the flowers :)

Date of experience: September 28, 2017
Jonathan G.
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Thankyou for free shipping, Flowers smell awesome thanks again

Date of experience: September 28, 2017
William H.
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Great
September 28, 2017

Great

Date of experience: September 28, 2017
Debbie S.
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Was told that the order was already delivered 4 hours before it was delivered...

Date of experience: September 28, 2017
Peggy M.
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Receive on time
September 28, 2017

Receive on time. Very nice.

Date of experience: September 28, 2017
Milt B.
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I did not see the actual flowers
September 28, 2017

I did not see the actual flowers.

Date of experience: September 28, 2017
Brenda B.
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Worked
September 28, 2017

Worked

Date of experience: September 28, 2017
Lynne W.
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The best yet
September 28, 2017

The best yet. Never have we had any better service. Good job.

Date of experience: September 28, 2017
Judy S.
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The recipient of the flowers was very pleased and thought they were beautiful!

Date of experience: September 28, 2017
lisa C.
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Awesome service and flowers looked great!
September 28, 2017

Awesome service and flowers looked great!

Date of experience: September 28, 2017
Audrey S.
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I liked that I was able to choose from a prearranged floral bouquet which saved me alot of time.

Date of experience: September 28, 2017
GLENN C.
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HAVE HAD NO PROBLEMS SO FAR
September 28, 2017

HAVE HAD NO PROBLEMS SO FAR

Date of experience: September 28, 2017
Craig N.
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Guys, you know when you are in trouble and you need flowers delivered ASAP? Well fromyouflowers failed me on this one. Unacceptable.

I ordered a same day delivery at noon. Their delivery times for same day is before 5 pm. I contacted customer service to adjust the recipient name on the order immediately after ordering on-line. The customer service person on the phone called the florist to correct the recipient name and verify same day delivery availability. Both were confirmed. The flowers never showed up. I called the next morning to cancel the order. The customer service agent tried to offer me a free upgrade and a note of apology to the recipient saying it was their fault that it was late. I refused and asked for my money back.

If you are not concerned with the timing of delivery, I guess this company is okay. With additional charge above the stated rate for same day delivery and processing, I would just call a local florist and speak to them personally. At least you wont be charged processing.

Date of experience: September 28, 2017
Mary G.
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Beautiful flowers and reasonable prices
September 28, 2017

Beautiful flowers and reasonable prices. Both my daughters just loved them. They were so excited when they got them and called to say how beautiful they were. I would definitely order from you again.

Date of experience: September 28, 2017