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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Susan L.
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Always happy with the orders
September 30, 2017

Always happy with the orders

Date of experience: September 30, 2017
Ann Y.
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Quick, easy and fairly priced
September 30, 2017

Quick, easy and fairly priced. Thank you

Date of experience: September 30, 2017
Martin M.
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The flowers arrived on the day, and looked the same as the picture. Great service especially ordering them on line from New Zealand to be delivered in Palo Alto. Our daughter was really pleased With the flowers and the balloon.

Date of experience: September 30, 2017
dana W.
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I ordered the deluxe version of How Sweet it is arrangement. What was delivered was an embarrassment as my friend received a small vase with a few flowers in it. 3 roses? 2 carnations? And some flowers not even listed for that item which didnt even fill the vase. She sent me a photo stating it was simple and pretty, but when I sent her the photo of what it should have been, she said it wasn't even close to that. Very disappointing.

Date of experience: September 29, 2017
Jeff W.
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Great expirence very satisfied with product and services.very professional

Date of experience: September 29, 2017
Shu C.
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It was easy and I loved the experience
September 30, 2017

It was easy and I loved the experience

Date of experience: September 29, 2017
Wayne M.
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Order process was smooth and easy
September 30, 2017

Order process was smooth and easy.

Date of experience: September 29, 2017
Julia K.
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I love your website!
September 30, 2017

I love your website! You make it so easy for me to choose the flowers and place the order. The people who have received the flowers raved about how beautiful they are. Thank you!

Date of experience: September 29, 2017
Julia Q.
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Do you know what is really frustrating?
September 30, 2017

Do you know what is really frustrating? I supposedly have free shipping for life because of a promotion you put out a few years ago. I pinned that email to the top of my inbox. Now when I try to use it, it says the link is broken. When I order from the site, there is ALWAYS some other code in there that I cannot change. I don't order flowers very often, but I was using your website because of that. Shipping is expensive, yo, and if you were going to take away my free shipping for life like you promised me, a little heads up would have been nice. I had to put the item in my cart and walk away before you would email me with a free shipping offer. Not cool.

Date of experience: September 29, 2017
Tanya L.
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Easy process
September 30, 2017

Easy process. Beautiful and abundant selection of flowers that can be delivered same day. I love the option to have it delivered within the next four hours if you wanted. I didn't select it, but good to know. A little disappointed in the actual flowers. Looked nothing like the picture. I understand they would be a tad bit smaller because of the size that I chose, however the height of each flower was completely random, and it had the wrong color roses compared to the picture.

Date of experience: September 29, 2017
Kristin G.
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My Navy wife was very happy on our wedding anniversary!

Date of experience: September 29, 2017
Laura M.
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Ordering on line was much easier than I thought it would be.
I was very impressed with the quick delivery.
I liked getting notification that the Classic Garden dish was delivered via email.

Date of experience: September 29, 2017
robert g.
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Your service is great
September 30, 2017

Your service is great

Date of experience: September 29, 2017
joyce B.
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Great service
September 30, 2017

Great service

Date of experience: September 29, 2017
Terri B.
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Very easy to use site and good prices
September 30, 2017

Very easy to use site and good prices. The flowers were nice, but didn't look like the picture, at all. A lot smaller than I expected.

Date of experience: September 29, 2017
Thomas I.
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Your website was misleading and led me to believe I was going to be able to apply a certain discount.

Date of experience: September 29, 2017
Susan L.
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My order was delivered
September 30, 2017

My order was delivered. My sister is happy with the flowers. I chose the florist choice, thought it would be little less expensive, and still ended up costing me $50. That is awfully high in my opinion.

Date of experience: September 29, 2017
Henry P.
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Doesn't look like my discount of 12 dollars and change was applied. Could you check?

Date of experience: September 29, 2017
EILEEN G.
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ALWAYS LOVE THE FLOWERS AND SERVICE
September 30, 2017

ALWAYS LOVE THE FLOWERS AND SERVICE

Date of experience: September 29, 2017
Donna G.
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Quick and easy!
September 30, 2017

Quick and easy! Thank you! Flowers were delivered on time and I received positive feedback from the recipient.

Date of experience: September 29, 2017