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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Clarisa J.
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I believe the service fee is too high
October 13, 2017

I believe the service fee is too high. I started out placing a $19 order and even with a 20% discount I spent $52. I don't understand that at all.

Date of experience: October 12, 2017
Joane J.
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I ordered blue and white flowers and received purple and white. Also I ordered the delux package however there was no description on what it included.

Date of experience: October 12, 2017
Susan M.
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My shopping experience on your website was great and very easy and I was happy to get a discount on my order. I ordered the premium version of the flowers arrangement and I was expecting it to be different from what was delivered to my mother for her birthday. The flowers that she received were nice enough but the arrangement wasn't neatly as full as the photo provided on the website. I am pretty disappointed with what she received and I feel like the information and photos provided on your website were misleading.

Date of experience: October 12, 2017
Deb H.
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Quick and easy, flowers were delivered the day I wanted them to be delivered.

Date of experience: October 12, 2017
Janie V.
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While the flowers were very pretty, they didn't look like the picture of what I ordered. Other than that my first experience with your website was great.

Date of experience: October 12, 2017
Amanda C.
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Easy, self explanatory, nice options to choose from

Date of experience: October 12, 2017
Randy Z.
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Order was for my mothers birthday and she said the flowers were beautiful. Doesn't get any better than that. Thank you.

Date of experience: October 12, 2017
Rob S.
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Very nice 3 year old azalea bonsai
October 13, 2017

Very nice 3 year old azalea bonsai. Packaged well. Slight delay in delivery but still on "next day".

Date of experience: October 12, 2017
Kimberly M.
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Shipping is way too expensive!
October 13, 2017

Shipping is way too expensive! Other than that, shopping for flowers was easy, and the flowers were received when expected.

Date of experience: October 12, 2017
Connie H.
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Ordering was very easy
October 13, 2017

Ordering was very easy. I hope the candy I sent to my friend was fresh. She did send a picture of it to me. Looked nice.

Date of experience: October 12, 2017
jilma o.
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It was very enjoyable, easy to follow
October 13, 2017

It was very enjoyable, easy to follow. The flowers look so nice.

Date of experience: October 12, 2017
David Q.
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Shipping very expensive
October 13, 2017

Shipping very expensive

Date of experience: October 12, 2017
Patricia L.
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The birthday bouquet I ordered for overnight delivery was not delivered on the date specified, it was delivered a day late. No explanation or apology was offered by the florist. I did ask for a refund for the overnight delivery cost, which I received promptly, and assurance the florist would deliver a new, fresh arrangement. Obviously it was all disappointing because the surprise for the birthday flowers was ruined which I had to apologize for. Plus I had to call fromyouflowers twice. The representatives were polite and did apologize. I think the issue has more to do with the florist that gets the order, I'm not sure. This was a let-down but I will probably use this company again because they were available and made it right.

Date of experience: October 12, 2017
shakira J.
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I've ordered from here once or twice before and it is a great experience every time.

Date of experience: October 12, 2017
Cyndy C.
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Very easy to use
October 13, 2017

Very easy to use. Customer Service was very good. Order delivered very late. It was not even close to what I ordered. It was pretty though. She loved them.

Date of experience: October 12, 2017
Monica R.
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Very happy with the arrangement, a little disappointed in the service/handling fee. My daughter was happy though!

Date of experience: October 12, 2017
Jessica K.
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Thank you for the timely delivery and for includin the chocolates and balloon. The note was also correct. The flowers seemed smaller than I expected. Not sure if the correct size was sent, but I have no way of knowing that.

Date of experience: October 12, 2017
M S.
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Great flowers, great price!
October 13, 2017

Great flowers, great price!

Date of experience: October 12, 2017
Carol B.
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Excellent price and product
October 13, 2017

Excellent price and product

Date of experience: October 12, 2017
Dwayne G.
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So far it has been easy
October 13, 2017

So far it has been easy. Waiting for the delivery now. Very beautiful and amazingly arranged.

Date of experience: October 12, 2017