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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Kyle K.
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Very pleased
January 7, 2018

Very pleased. Would recommend.

Date of experience: January 6, 2018
Phil P.
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Amazing service
January 7, 2018

Amazing service. The order I placed was for balloons and chocolates to be delivered to my uncle for his 94th birthday. Unfortunately, the first attempt to deliver didn't work out. Aunt running errands and uncle asleep. One of the florists employees delivered balloons on their way home from work. How special! Thank you so much!

Date of experience: January 6, 2018
BETH A.
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Flowers were not delivered until almost 9pm
January 7, 2018

Flowers were not delivered until almost 9pm. A surprise ended up in constantly asking them if they had received anything. Needless to say the cat was out of the bag. Probably won't be using your services anymore.

Date of experience: January 6, 2018
Cecilia G.
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Easy to order, nicely priced, prompt delivery
January 7, 2018

Easy to order, nicely priced, prompt delivery. Very satisfied-will definitely order from fromyouflowers.com again.

Date of experience: January 6, 2018
Dianne C.
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My gift was well received and delivered exactly when I wanted it to be!

Date of experience: January 6, 2018
Donna W.
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I hope the floral arrangement is delivered in the morning.

I sent an additional email with picture of what was received which was much different than the description and image ordered.

I would have appreciated either an email or call concerning the color and flowers that were to be substituted since I spent a lot if time reviewing the floral images prior to selecting.

In the future, I will probably attempt to call prior to ordering.
Thanks

Date of experience: January 6, 2018
Karen m.
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Has not occurred yet
January 7, 2018

Has not occurred yet

Date of experience: January 6, 2018
Sue L.
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Like the free shipping offers!
January 7, 2018

Like the free shipping offers! Reliable, and good service. Will order again when needed.

Date of experience: January 6, 2018
Theresa f.
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The product was complimented greatly by the recipient. The service was quick and the
Cost was closer to the online quote than other flower services I have used that tack on costs.

Date of experience: January 6, 2018
Tyson E.
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Not as pretty as I'd have hoped
January 7, 2018

Not as pretty as I'd have hoped. But the recipient loved them, so that is the most important thing.

Date of experience: January 6, 2018
Christine D.
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I am from a different state that my aunt lives and I sent flowers to my aunt from Fromyouflowers.com. I ordered the product and they were delivered the same day. I was very happy with the overall experience and my aunt loved the flowers. I would definitely recommend to a friend!

Date of experience: January 6, 2018
Sara H.
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Great follow up!
January 7, 2018

Great follow up! Lovely bouquet!
Thank you

Date of experience: January 6, 2018
Chris B.
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The order was delivered to the wrong address
January 7, 2018

The order was delivered to the wrong address. Luckily the neighbor took the order to the correct house..

Date of experience: January 6, 2018
Suzanne L.
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Quick and easy!
January 7, 2018

Quick and easy! Recipient said they were beautiful...a perfect bouquet for a new mom of a baby girl!

Date of experience: January 6, 2018
Elijah B.
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So quick and easy
January 7, 2018

So quick and easy
Thx

Date of experience: January 6, 2018
Roger M.
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I received email notice that delivery was made an hour before it arrived.
With all the delivery packages that are stolen it would be a better practice to send the notification after the package is actually delivered.

Date of experience: January 6, 2018
Sandra Q.
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Easy-peasey; however I selected Deluxe and did not see any difference in appearance. Item a lot smaller than I visioned.

Date of experience: January 6, 2018
Liz D.
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The lack of disclosure of the $15 handling fee is a really ugly last minute surprise after one has already entered payment information.

Date of experience: January 6, 2018
Erica R.
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Arrangement was pretty
January 7, 2018

Arrangement was pretty

Date of experience: January 6, 2018
Nancy K.
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Fast easy ordered fr second time!
January 7, 2018

Fast easy ordered fr second time!

Date of experience: January 6, 2018