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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Deb S.
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Was impressed that the arrangements were delivered before the service started as the reply to my inquiry indicated they could not guarantee an early delivery time.

Date of experience: January 18, 2018
Gary K.
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Very easy, but had trouble on my phone then ordered on the computer.
I was very happy that you had same day delivery and the quality of the
Flowers looked excellent...

Date of experience: January 18, 2018
Kathryn R.
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Last minute..
January 18, 2018

Last minute.forgot sister's bday. OMG! Thank goodness you guys are able to save the day. Delivered timely (receptionist blew it), but they made it there in "Record" time. Awesome looking bouquet too! Thank you soo much!

Date of experience: January 18, 2018
Chris C.
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Fast and easy ordering quick delivery and she loved her flowers. Thank you for your service.

Date of experience: January 18, 2018
Joshua R.
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Everything was wonderful
January 18, 2018

Everything was wonderful. Delivery fee surprised me at checkout, but the flowers were wonderful.

Date of experience: January 18, 2018
Candy D.
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Great
January 18, 2018

Great. Easy to follow.

Date of experience: January 18, 2018
Dazz R.
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Always a breeze shopping online at this site
January 18, 2018

Always a breeze shopping online at this site.

Date of experience: January 18, 2018
Michelle R.
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This was one of the worst flower delivery experiences I have ever had. During ordering the prices are deceptive because they add on fees at the end that inflate the price dramatically. I had to call 3 times to make sure my flowers were actually delivered. I waited on hold 15-20 minutes each time. The flowers were delivered late at night, which disturbed my sick friend who I sent the flowers to. Also I paid $60 for a medium size bouquet, which arrived nothing like the photo preview. There were about 6 flower stalks, which means I paid $10 a flower!

Date of experience: January 18, 2018
Jeanne P.
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It was efficient
January 18, 2018

It was efficient

Date of experience: January 18, 2018
lisa l.
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Handling fee a little steep but nice flowers
January 18, 2018

Handling fee a little steep but nice flowers

Date of experience: January 18, 2018
Linda B.
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Your website is lacking back tracking to pay is ridiculous.

Date of experience: January 18, 2018
Kathleen M.
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Super simple!
January 18, 2018

Super simple! Now hoping its delivered TODAY!

Product looked less than expected for the price!

Date of experience: January 18, 2018
Michelle W.
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Costomer was satified
January 18, 2018

Costomer was satified

Date of experience: January 18, 2018
Leonardo U.
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I'm satisfied that I could pay from abroad because you offer the Paypal service,
Additionally you have a beautiful variety of flowers and an easy to navigate website

Date of experience: January 18, 2018
Edward M.
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She loved the product and was very surprised
January 18, 2018

She loved the product and was very surprised.

Date of experience: January 18, 2018
Linda Z.
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Easy to navigate
January 18, 2018

Easy to navigate. Just was surprised at the $15 service fee at the end.

Date of experience: January 18, 2018
Colleen F.
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Unfortunately, I won't order again...
January 18, 2018

Unfortunately, I won't order again... the bouquet arrived very poorly arranged. I'm a florist so I know what things should look like. Next time, I'll save myself the $14.99 delivery charge for a 28.99 bouquet and drive the 1.25 hours myself

Date of experience: January 18, 2018
Emil Q.
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Just to awesome!
January 18, 2018

Just to awesome!

Date of experience: January 18, 2018
JRP i.
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Today is my girlfriend's birthday
January 18, 2018

Today is my girlfriend's birthday. I was going to pick up a bouquet and deliver them myself, but I got stuck in the office. Thankfully, you were there to save the day.

Date of experience: January 18, 2018
marwa T.
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Thank you
January 18, 2018

Thank you

Date of experience: January 18, 2018