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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Lisa M.
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I did not see the flowers, but the recipient advised they were very beautiful.

Date of experience: January 17, 2018
Maurice J.
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I'm sure everything that you send will be very nice!

Thank you very much, M. J. Peloquin

Date of experience: January 17, 2018
akhi h.
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This delivery made the recipient very happy and that was the goal. They delivered it in a very timely fashion, considering it being same day delivery. It's just a bit too expensive, but totally worth the happiness of the person who I gave it to.

Date of experience: January 17, 2018
Mandy F.
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Quick and easy
January 18, 2018

Quick and easy. Hope my purchase is beautiful.

Date of experience: January 17, 2018
Rachel G.
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I am not satisfied
January 18, 2018

I am not satisfied. I ordered a deluxe arrangement and it is small and does not look like the picture. I will be contacting fromyouflowers.com to complain. This was ordered for my sister's funeral.

Date of experience: January 17, 2018
Debbie P.
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Very nice assortment and arrangements
January 18, 2018

Very nice assortment and arrangements.

Date of experience: January 17, 2018
Logan M.
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Really easy An cery beautiful assortment and gifts!

Date of experience: January 17, 2018
Perla J.
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Spent too much time clarifying order
January 18, 2018

Spent too much time clarifying order. The arrangement I had chosen online only could be delivered vía USPS and it arrives in a box to be put together by recipient.
Had to cancel two orders and place it to be delivered by local florist. Saw picture of arrangement. Did not like it.

Date of experience: January 17, 2018
Kyla W.
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Great
January 18, 2018

Great

Date of experience: January 17, 2018
Patricia M.
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Flowers in picture when I ordered showed sweetheart roses but actual bouquet contained daisies & mums plus lavender roses. Price I paid was for more roses than received! Disappointed!

Date of experience: January 17, 2018
Karen D.
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My granddaughter was thrilled with the teddy bear and cookies.

Date of experience: January 17, 2018
ALICIA J.
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I LIKED THE PRICE AND FREE DELIVERY
January 18, 2018

I LIKED THE PRICE AND FREE DELIVERY

Date of experience: January 17, 2018
Lori B.
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Lovely flower arrangements and very reasonable prices.

Date of experience: January 17, 2018
Mary I.
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I wish your photos showed the difference between the three available sizes. I bought them because the flowers were on sale. The recipient was very pleased with the flowers. They were delivered on the correct date.

Date of experience: January 17, 2018
Ebony S.
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Overall I had a good experience
January 18, 2018

Overall I had a good experience. Except for when I got ready to check out I chose a special bundle but there was almost the same amount of money charged for shipping and handling.

Date of experience: January 17, 2018
Stephen K.
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Thank you, For you Flowers for responding quickly and accommodating me for the errors with my order.

Date of experience: January 17, 2018
Veronica E.
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Received confirmation from recipients that they love the plant I sent, it arrived when stated, so I'm very pleased. Thank you.

Date of experience: January 17, 2018
Donna P.
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I ordered a bouquet that I had sent twice to other friends, to my sister-in-law in New York. She got it in a timely manner;
However, when she sent me a picture online, I was very upset with the flowers.
I ordered a "mixed" bouquet with different colors, and her's was all pink.
Also, the roses in it were completely open, so it wasn't that fresh.
When I called customer service, and they sounded like they were in Singapore, I told
Them I was a returning customer and I was very unhappy.
They said I would be sent a $10 gift certificate. When I said that didn't make me
Happy, the flowers were the wrong color, not fresh, etc., the woman repeated herself
Like she didn't understand me.
When I e mailed my dissatisfaction, I got a reply "you are so welcome".

Date of experience: January 17, 2018
Mary W.
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Very pleased with what was delivered although slightly different from item I chose, it ended up being better!

Date of experience: January 17, 2018
Lindsay Y.
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The website is easy to use
January 18, 2018

The website is easy to use.
However, the bouquet received looked nothing like the photo. And did not include all the flowers described. I am very dissatisfied with the product. I am going to contact the website and complain. It's an akward situation bc I can't tell the person who received the flowers that isn't what I paid for. I received a photo of the very lame bouquet and I'm embarrassed it has 2 roses & 2 iriss with a big red bow for $31... Not worth it. Unhappy beware of the QC of the florist.

I am however Very happy with how fast it came & how easy the website was to order on!

Date of experience: January 17, 2018