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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Margaret D.
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The problem was with trying to change password

Date of experience: July 29, 2020
LaMia U.
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The site is more interactive and nice but the agents over the phone makes the overall experience difficult and hard to navigate. Maybe it was my agent. Took to long had to constantly repeat myself unnecessary conversation on a tight timeline. Canceled order with him and did it online.

Date of experience: July 29, 2020
Jonathan W.
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The picture was very misleading
July 29, 2020

The picture was very misleading. There is only 4 boxes of gifts...and no heart shaped chocolate. Also the message I wrote was not attached I might not be a returning customer.

Date of experience: July 29, 2020
Frank U.
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Great
July 29, 2020

Great

Date of experience: July 29, 2020
Molly J.
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I have bought from you before and the arrangement was perfect. This time it was a gift and I did not see the product until after it had been delivered when she sent me a picture. It only vaguely resembled what I had seen in your ad. My friend was very happy, so I won't complain too much, but I was disappointed.

Date of experience: July 29, 2020
DEBBIE R.
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PRICING DISCOUNT WAS A BIT DECEITFUL, The plant received is not as pictured. The picture shows 4 stems/plants, but the one received has only 2. I would not have paid this price for 2 miniature orchid plants.

Date of experience: July 29, 2020
Debbie I.
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ESP like free shipping
July 29, 2020

ESP like free shipping

Date of experience: July 29, 2020
Melissa M.
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Service charge was high
July 29, 2020

Service charge was high. Almost doubled the price of my order.

Date of experience: July 29, 2020
Feldronio E.
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Easy as pie
July 29, 2020

Easy as pie

Date of experience: July 29, 2020
Becki Y.
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The basket arrived on time
July 29, 2020

The basket arrived on time. During these difficult times of the virus, I was afraid it would be late. Great service!

Date of experience: July 29, 2020
Teri Y.
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I would prefer to put it on my account
July 29, 2020

I would prefer to put it on my account. Otherwise the ordering process was perfect. Unfortunately the flowers that are delivered never match the beauty of the pictures. It always looks like much less. Never as full looking. That is disappointing

Date of experience: July 29, 2020
Alyssa A.
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It was good, the only thing is I would've liked a picture of the different sizes you offered
But they still came looking amazing! Thank you!

Date of experience: July 28, 2020
dawn F.
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Quick easy to use fair pricing little slow on the delivery

Date of experience: July 28, 2020
Lucy G.
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Easy, great suggestions and great variety
July 29, 2020

Easy, great suggestions and great variety

Date of experience: July 28, 2020
Ryan R.
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Overall a great experience
July 29, 2020

Overall a great experience

Date of experience: July 28, 2020
Rosemarie T.
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Extremely pleased with customer service, products, prices and deliveries on time and prompt.

Date of experience: July 28, 2020
Mary J.
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Good
July 29, 2020

Good

Date of experience: July 28, 2020
Jenny K.
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She satisfied but the chocolate was melted sadly

Date of experience: July 28, 2020
Karen D.
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I haven't seen any of the flowers that I sent so I can't really comment on the quality of the flowers. They have been mostly sympathy arrangements.

Date of experience: July 28, 2020
Billy E.
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Very satisfied, thanks
July 29, 2020

Very satisfied, thanks

Date of experience: July 28, 2020