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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Karen Q.
0 reviews
0 helpful votes
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Didn't find navigating the site necessarily user friendly, moreover, the supposed discount did not seem to appear in my total. Very confusing.
Still do not understand the difference in the advertised price and the final price charged!

Date of experience: March 5, 2018
cheryl f.
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I really enjoy your reasonable pricing
March 6, 2018

I really enjoy your reasonable pricing

Date of experience: March 5, 2018
Michelle F.
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Was delivered on time so thanks
March 6, 2018

Was delivered on time so thanks

Date of experience: March 5, 2018
Lesley R.
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Plant arrived at my son's office when promised and as nice as advertised. Thanks.

Date of experience: March 5, 2018
Kenneth R.
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Easy to order
March 6, 2018

Easy to order. On time delivery. Receiving party advised that the arrangement was very nice.

Date of experience: March 5, 2018
Kay O.
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Placed order to be delivered out of state
March 6, 2018

Placed order to be delivered out of state. She loved the dish garden which was delivered at the selected time. Would use this site again.

Date of experience: March 5, 2018
James M.
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Probably just me but it seems that prices have gone through the roof. I thought the arrangement would be larger.

Date of experience: March 5, 2018
Wayne G.
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Beautiful flowers
March 5, 2018

Beautiful flowers
Prompt quick delivery

Date of experience: March 5, 2018
Lidyane C.
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Thank you for the amazing service provided!
March 5, 2018

Thank you for the amazing service provided!

Date of experience: March 5, 2018
Doris B.
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Very easy and flowers are always beautiful
March 5, 2018

Very easy and flowers are always beautiful. My Aunt who is 93 loves them. Very colorful and fresh. She loves the orange lilies and the fact the vase is the same color as the flowers.

Date of experience: March 5, 2018
Sherr D.
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Very satisfied
March 5, 2018

Very satisfied. Flowers are beautiful and fresh and delivered on time.

Date of experience: March 5, 2018
LaDena B.
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Quick and easy
March 5, 2018

Quick and easy. The flowers that I ordered didn't look anything like what my daughter got. They were for her birthday, so I was really hoping for a good experience, but I have to say I was disappointed. Also the price I was supposed to have been charged was $31.99 but it turns out I was charged $39.99. I was still ok with this as it was a same day delivery, but not considering the quality of the arrangement. I'm not sure I would use this service again. Bye-the-way, I have pictures of what I ordered and what she got if you want them. Sincerely, LaDena Burns

Date of experience: March 5, 2018
DD Y.
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Always have had excellent service from Roma Florist in Oakville CT - quick delivery, beautiful arrangements with fresh, long-lasting flowers! However, we do NOT appreciate paying for "same day delivery" when the delivery is the next day. Could not find a notice on the From You Flowers website stating there is a 1PM cut-off for next day delivery (ordered just before 2 PM). From You Flowers website shows a 3PM cut-off time, but is the cut-off Eastern time, Central time, etc.? Also, Roma Florist does NOT charge for local delivery, yet there was a substantial delivery/service charge applied to my invoice. Next time I will be certain to order directly from Roam Florist!
Also, when I spoke with a customer service rep re these issues, I was informed that Roma Florist is not part of their network; however, the arrangement was delivered from that specific florist!

Date of experience: March 5, 2018
Colorado
1 review
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I would give them 0 rating if I could.
The flowers shown on the website is not what they deliver plus it says same day. Nope forget that too. They charge $2.99 for same day they sent me an email 3 hours later saying sorry they won't be delivered today but we will refund your money in 1-3 business days. My daughter sends me the picture it has 4 flowers of each and then filled with babys breath it wasn't even in the picture, clearly not the deluxe I had ordered absolutely ridiculous. I will make sure everyone I know doesn't order from this company again. I relied on this company to send a beautiful arrangement for her birthday since I live 2 1/2 hours away from her. The flowers on the left are the ones she got.

Date of experience: March 5, 2018
John P.
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Easy way to send flowers for special occasions. Will use from you flowers again in the future.

Date of experience: March 5, 2018
Suzanne L.
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I live in California and my mom lives in Colorado and it was wonderful when she sent me picture of her flowers it was exactly what I had ordered online. Thank you for the prompt delivery and making my mom's birthday lovely.

Date of experience: March 5, 2018
Patti H.
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Arrangement did not have the fruit in it that appeared in the picture and did not look like it was a Deluxe Premier Arrangement. Not happy with the arrangement.

Date of experience: March 5, 2018
TONI C.
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MOST AFFORDABLE PRICES!
March 5, 2018

MOST AFFORDABLE PRICES!

Date of experience: March 5, 2018
John S.
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Want to applaud the local florist that went beyond expectations to deliver them on a Sunday after the recipient wasn't home on Saturday. Both fromyouflowers and the local florist were outstanding.

Date of experience: March 5, 2018
Edie M.
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Ecpensive
March 5, 2018

Ecpensive

Date of experience: March 5, 2018