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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Joseph G.
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Very thoughtful organization
August 2, 2020

Very thoughtful organization

Date of experience: August 1, 2020
Diane C.
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Doesn't look like the picture..
August 2, 2020

Doesn't look like the picture. I wanted the pink vase and the pink flowers. Not happy with purchase.

Date of experience: August 1, 2020
caroline A.
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I can't really answer last two questions since I sent it as a gift

Date of experience: August 1, 2020
Eugenia X.
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The product arrived horrible, the flowers where almost dead.

Date of experience: August 1, 2020
Sara R.
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Nice, wide selection of bouquets and other gifts. So far much more reliable delivery than other flower vendors I've used. Thank you!

Date of experience: August 1, 2020
Anjanee W.
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I BBC was unable to view the plant because I had it delivered to the funeral home but I trust that it is magnificent!

Date of experience: August 1, 2020
Desma R.
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Wanted sunflowers but yellow flowers were ok
August 1, 2020

Wanted sunflowers but yellow flowers were ok.

Date of experience: August 1, 2020
sharon k.
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Flowers were not delivered on the requested date. The selected base/cup for the arrangement was substituted. Very frustrated with the entire transaction even though there were adjustments in cost.

Date of experience: August 1, 2020
Alex K.
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Was great, will buy again!
August 1, 2020

Was great, will buy again!

Date of experience: August 1, 2020
Anne M.
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Your make it way too easy to shop, make decisions and order. (Smile)

Date of experience: August 1, 2020
Kathy W.
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Recipient loved their flowers
August 1, 2020

Recipient loved their flowers. Thank you for doing a great job.

Date of experience: August 1, 2020
Chrystal G.
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My shopping experience was great, I easily found what I wanted. The prices were fantastic, I compared to two other sites while making the decision.
I wasn't happy with the substitutions that had been made, the flowers were still beautiful and, yes, I knew substitutions could be made. I contacted customer service and they made sure I was a happy customer. Their response was almost immediate and very respectful.
Because of all of these things, I will definitely purchase from you again!

Date of experience: August 1, 2020
Daralyn C.
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Easy online ordering with lots of options
August 1, 2020

Easy online ordering with lots of options. I wanted an estimated arrival time, so the chat option on their website was very convenient for that.

Date of experience: August 1, 2020
Tambra J.
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My sister was elated with the flowers-they were beautiful, fresh and wonderfully arranged. She loved them-she took a pic of them and sent it to me. Very Pleased!

Date of experience: August 1, 2020
Janet T.
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The flowers were delivered fast and were a quality product.

Date of experience: August 1, 2020
Rita M.
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Very quick turnaround
August 1, 2020

Very quick turnaround. I was impressed!

Date of experience: August 1, 2020
Alan E.
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Always pleased!
August 1, 2020

Always pleased!

Date of experience: August 1, 2020
Lori M.
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Not at all what the picture showed that I ordered.

I have photos of both what I ordered and what was sent. Very disappointed.

Date of experience: August 1, 2020
Amelia S.
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This is the second time that I've ordered from this site. The first time I ordered a vase that was shown with a succulent in it. I purchased this one to then receive no succulent. I reported this and they said you were out of them. I gave y'all the benefit of the doubt and ordered a different vase yesterday with white lilies in it and then received not a single lily! Im not sure if there's a supply issue, but it's a big bummer!

Date of experience: August 1, 2020
Lisa R.
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Fresh and beautiful flowers arrived on time
August 1, 2020

Fresh and beautiful flowers arrived on time.

Date of experience: August 1, 2020