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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Lash M.
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The flowers I am told were beautiful
April 4, 2018

The flowers I am told were beautiful. The service was really fast until it came to delivery. I ordered same day delivery and was informed it was delivered at 6:35 P.M. It was after hours as this is a business. I had called "From you Flowers" and told them prior to delivery that it was too late.

The flowers were delivered around 1:00 P.M. today. A day late and am glad this was not a birthday or anniversary.

Am not sure I would order again as the communication was terrible. No one called to tell me the status of anything.

Date of experience: April 4, 2018
Maria H.
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Wonderful--excellent products--great selections

Date of experience: April 4, 2018
Angie D.
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Very easy to use
April 4, 2018

Very easy to use. Sent flowers for a funeral in another state. I was nervous not being able to see them but they turned out lovely and they were delivered on time with no issues.

Date of experience: April 4, 2018
Barbara n.
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I wanted to use a local florist to have delivery made and the online experience was quick and painless. I appreciate the punctuality of the delivery.

Date of experience: April 4, 2018
Debbie Y.
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Beautiful,!
April 4, 2018

Beautiful,!

Date of experience: April 4, 2018
James E.
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Had great difficulty with the website when I first signed in & couldn't complete an order placement. Once I entered again as a former user, things improved.

Date of experience: April 4, 2018
Angie H.
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Thank you, my mom in law loved them
April 4, 2018

Thank you, my mom in law loved them.

Date of experience: April 4, 2018
Kathe K.
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Easy Peasy ordering process!
April 4, 2018

Easy Peasy ordering process! Can't wait to see if she likes the flowers. However, the Bird of Paradise wasn't fully opened. I'm not sure if they will open up later.

Date of experience: April 4, 2018
Nellie R.
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I got a savings of 15.00 but then the handling charge brought it right back up.

Date of experience: April 4, 2018
Jo B.
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Flowers ordered for out-of-state delivery
April 4, 2018

Flowers ordered for out-of-state delivery. Friend said they were beautiful.

Date of experience: April 4, 2018
Sharon E.
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Nice selection of gifts and flowers!
April 4, 2018

Nice selection of gifts and flowers! Easy to use. Delivered as promised. Recipients were quite pleased with the gifts.

Date of experience: April 4, 2018
Charles A.
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Delivered to another state, so I did not view the plant.

Date of experience: April 4, 2018
Candi L.
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The arrangement was beautiful and we received many comments on them. Thank you.

Date of experience: April 4, 2018
Julie B.
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Good prices and fast delivery
April 4, 2018

Good prices and fast delivery

Date of experience: April 4, 2018
Crystal Q.
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I was a little disappointed with the quality of the flowers. By the time I received them the Lillie's were wilted. And the lavender tea cup that holds the flowers that I paid for want the vase I got. Instead I got a blue vase with writing on it. Not what I ordered! Disappointed!

Date of experience: April 4, 2018
FRED C.
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II have not received my order yet!
April 4, 2018

II have not received my order yet! Ask me after april 19th.

Date of experience: April 4, 2018
Dawn R.
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Friend happy with flowers
April 4, 2018

Friend happy with flowers

Date of experience: April 4, 2018
Kerri J.
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Perfect delivery time!
April 4, 2018

Perfect delivery time! Flowers looked great and our daughter was very surprised to receive her flowers!

Date of experience: April 4, 2018
Chris E.
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I am in Toronto and wanted to send flowers to a cousin in New York City: Ordering was easy and fast. The delivery was super fast! I was surprised to get a phone call barely 2 hours after ordering them - from my cousin who received the flowers. She sent me a picture and they were exactly what I chose! So I am very happy with the speed, efficiency and product. I will definitely use this company again.

Date of experience: April 4, 2018
Ty H.
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Your checkout is not ideal, give us a better way to manage coupon codes. You also need to mask credit card and CVC codes. Also, what's the deal with the hidden $15 service fee (only visible on the review order page)? Not to excited about your service...

Date of experience: April 4, 2018