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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Dee G.
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The basket was amazing the only thing that I have an issue with is the balloon that was provided as it was pink and my nephew is a boy.

Date of experience: April 7, 2018
Edward D.
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Had issues before but the last order went ok
April 7, 2018

Had issues before but the last order went ok. This order is a re-try to use this service. 5 stars for now until I see it through completion.

Follow up: everything went well.

Date of experience: April 7, 2018
Donna B.
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Excellent selection and fast delivery
April 7, 2018

Excellent selection and fast delivery- perfect

Date of experience: April 7, 2018
Rhea S.
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Recipient loved flowers
April 7, 2018

Recipient loved flowers. Said they were beautiful and smelled great
Thank you!

Date of experience: April 7, 2018
Natalie T.
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Excellent my Mom got them and loved the bd flower cake

Date of experience: April 7, 2018
Danitra D.
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User-friendly and easy to navigate...
April 7, 2018

User-friendly and easy to navigate... nice products at affordable prices

Date of experience: April 7, 2018
sheila h.
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Can't believe how fast it arrived from the time I ordered.

Date of experience: April 7, 2018
Jon G.
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I do not like that I was only told about $15 delivery at the very end of my shopping experience. I thought my order total was going to be $35. The customer service that I received was top of the line. Great company.

Date of experience: April 7, 2018
Randy C.
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Shopping experience was easy and convenient
April 7, 2018

Shopping experience was easy and convenient. The recipients of my floral arrangement were extremely happy with it. The even commented that the vase was lovely. I'll be ordering again.

Date of experience: April 7, 2018
Julie B.
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Some of the flowers were badly bruised
April 7, 2018

Some of the flowers were badly bruised.

Date of experience: April 7, 2018
Tim T.
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I will be better informed after I see my flowers.

Date of experience: April 7, 2018
De C.
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Pleasant experience
April 7, 2018

Pleasant experience. Thanks 5 stars.

Date of experience: April 7, 2018
Ldmlobato U.
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First time using the company, but very impressed with the selection, quality (as seen in pics so far), and ease of use!

Date of experience: April 7, 2018
Lu D.
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Website is SO EASY to figure out how to use & many beautiful choices. Hope the delivered flowers look like the pictures...

The delivered flowers look nearly identical to the picture. Another major flower company delivered 9 tulips instead of 25 stems that were ordered and paid for thinking I wouldn't know. Have they heard of electronic photos? They said they would send a replacement bouquet and didn't. What a relief to have flowers delivered of exactly what you ordered and on the day it was scheduled to be delivered. I highly recommend Fromyouflowers and will use them from now on!

Date of experience: April 7, 2018
Jazmine S.
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They waited until the last 30 minutes of the delivery time to deliver the flowers (5:30pm). I had to call the customer service number to see if they were even going deliver the flowers on time. When the recepient received the flowers and sent me a picture they were jammed in this tiny vase and not as beautiful as what was pictured. The person I sent them to had to place them in another vase that she owned and thanked me for them. But for how much a paid they should've looked better than that. I ordered from this website before and never had this experience. I have another order this week and hope this doesn't happen again.

Date of experience: April 7, 2018
Corey Z.
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Was left at door could have been tooken did not receive no phone call but wverything else was fine

Date of experience: April 7, 2018
Kenneth J.
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I didn't get what I wanted
April 7, 2018

I didn't get what I wanted. I wanted flowers with a happy birthday balloon. It appears to have been my fault. I somehow ordered a package of all balloons. The price I paid for 8 balloons seemed very high to me!

Date of experience: April 7, 2018
Darla M.
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The product that I really desired to send wasn't available for the zip code chosen, and then the delivery charge and handling fees were almost as much as the bouquet itself, which were not disclosed at the beginning. Very disappointed.

Date of experience: April 7, 2018
Mike A.
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Friendly site and easy access
April 7, 2018

Friendly site and easy access.

Date of experience: April 7, 2018
Russell U.
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Great Job, she loved it!
April 7, 2018

Great Job, she loved it!

Date of experience: April 7, 2018