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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Safe online place to buy nice flowers for my wife. It´s my second time using this portal, nice job guys.
The flowers were sent to my Mother for her birthday and she was VERY pleases with them. She sent me a picture and they did look stunning!
Even because of a mistake that I made on the delivery address, all your representatives were really kind on solving the situation and deliver the flower arrangement
The website and presentation are all wonderful. It would've been nice to know upfront about the $14.99 service/handling fee. I hope the arrangement is worth the $$
When I came on to your site, I got a message that if I "clicked here," I'd save 20% today. When I went to pay, the price was just as advertised on the site. As it was a small $19.99 order, I am not too troubled, but I don't like the blind switch. Thus, I'll probably go back to ProFlowers.com. However, I'll also wait to hear how the recipient likes the freshness and packing of the flowers.
The flowers were a next day birthday gift and the recipient thought they were lovely. I'd like to know about the add on fees next time before I finish my shopping experience.
My daughter was happy with the bouquet she received but it looked significantly different from the one I ordered online, for what I paid, was disappointed it wasn't more colorful like the one online.
Half the price of "that other" flower delivery service :)
As I did not see the final delivery product, I only have the word of the recipient to go by, and she said she liked them.
You need to provide more discounts and concessions to regular customers. It is disappointing to pay the same amount for the flowers as the other new customers.
It was a gift so i did not personally inspect the item. Overall I've had hood results eith your products. Thanks
Did not receive confirmation of delivery. I had to call company and ask. They couldn't reach local florist to confirm, but said they had delivery notice in their records. Recipient however said flowers were beautiful.
The 14.98 handling charge was an unwelcome surprise. Dishonest.
The 'flowers' that arrived were not even flowers. They were buds that were not at all open. They seemed kind of droopy and pathetic as well.
Too much upcharging for flowers, probably go somewhere else next time, ended up spending $20 more than I wanted or thought I would because of fees and making it "deluxe
Just build it into the price instead of sneaking it in there at check out. You got this sale, but won't get my next
Easy to use website, would use again.
I ordered the flowers early AM and did not know it would take all day to deliver flowers at the end of the day. We are only here 2.5 more hours as we close at 4:30. Why would flowers be delivered at 5:00 pm anyway. You've missed the entire day of a joyful event.
In response to my complaint and verification of non delivery I was issued a full refund for delivery and flowers. However, still will not use this company again.
I ordered flowers at 4/4 9:00 a.m. as a birthday gift paid for same day delivery. The delivery company said they couldn't locate address as it was not in their GPS called the recipient@ 2:00 p.m. which gave them detailed directions (its not hard to find). I spoke to the recipient at 5:00 p.m. and they still had not received flowers. They gave me the delivery persons number. I called and they said they couldn't find the address via their GPS after looking for 45 minutes her boss said to bring them back to the shop because they had 13 other deliveries. I said but i was a birthday gift how could you not find it when you were given directions? All she said was sorry. When I got home that night I had an email indicating the flowers were delivered! They were not when I called customer service they offered to refund the delivery fees and said they would be delivered today but I would be called with a delivery time. Today is 4/5@ 3:52 NO FLOWERS NO CALL. Just called customer service the Flower shop that was supposed to deliver the flowers is closed. So no flower delivery again today. This is NOT acceptable not sure if issues falls on this company or the flower delivery company. But either way they are responsible, they said they were going to credit my account for a full refund. We shall see if that happens.
Very easy process and great prices with a variety of items to choose from. The delivery time was awesome but it was a bunch of flowers stuck in a small vase that it looked like they were going to fall over and it took away from the beautiful arrangement because it looked so awkward in this small vase it looked so bad that the person that I ordered them for which was my mother asked me to never send her flowers again. So to say the least I was very disappointed with the way the flowers came that is why it took me so long to do this survey.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members