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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Sharon H.
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Was easy to order, I dont know if it was delivered. Of course it was a sympathy arrangement. I probably will hear from them later. Other than not knowing if it was delivered my experience was very good.

Date of experience: April 19, 2018
Shari A.
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Delivery charges way too expensive
April 19, 2018

Delivery charges way too expensive

Date of experience: April 19, 2018
Dylan L.
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The flowers arrived THREE DAYS LATE!
April 19, 2018

The flowers arrived THREE DAYS LATE! The whole time sitting in some backroom post office without fresh water. The flowers arrived at half-health.

Date of experience: April 19, 2018
Fran K.
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I chose the medium size basket and it was arranged just like the picture. It was very beautiful. The occasion was just one day so I do not know how the flowers held up after that, but I was very pleased with how it looked.

Date of experience: April 19, 2018
Glenna A.
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What was received looked nothing like the photo that I ordered. Severely disappointed. You should show photos of all three sizes of selections to avoid customer dissatisfaction, so the buyer actually knows what they're getting. Thank you.

Date of experience: April 17, 2018
Anita Z.
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I was able to call the 24 line and ensure the flowers were delivered during the specific time I requested.

Date of experience: April 17, 2018
Blessed O.
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"delivery & handling" charges were not disclosed until after purchasing. When I placed the order I was offered "same day delivery;" however, the delivery didn't occur until the following day.

Date of experience: April 17, 2018
Linda B.
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Well done.The basket was good looking
April 17, 2018

Well done.The basket was good looking.

Date of experience: April 17, 2018
Joanna H.
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If felt that the price was a fair bit a little expensive foot my budget. But the flowers were nice and delivery just made it. My friend checked out a couple hours after he got them. But that was no fault to you. The DR. Realesrd him a day early. Overall I will use your services again.

Date of experience: April 17, 2018
Colorado
1 review
1 helpful vote
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My husband and I ordered 2 standing spray premium size for my grandma funeral. First of all my flowers showed up late when I specified time in which service was open. Second we ordered premium sprays and we recieved standard size. I called customer service and was only reimbursed $30(15% for one and 10% for the 2nd one) Service rep was hard to hear due to language barrier as well. I was still upset that I called again and management was worse. Offered me another 15% reimbursement back on both on top of my first reimbursement and that only added up to 60 bucks back. They were not all allowed to tell us who their venders were bc I was going to return the flowers to them. We did not spend $300 only to get $60 back. First time AND LAST TIME I ORDER FROM THEM!@ EXTREMELY DISAPPOINTED!

Date of experience: April 16, 2018
Leigh L.
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They were delivered a day late but they apologized and sent extra balloons

Date of experience: April 16, 2018
Kim H.
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Absolute beautiful daffodils delivered one day after ordering to my mother-in-law who lives in the middle of no where. Definitely recommend!

Date of experience: April 16, 2018
kathleen D.
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Very disappointed
April 16, 2018

Very disappointed. The second time with this floral shop. Flower on top of cake half dead on first day. Was put together poorly. I upgraded expected better. I won't order again when ordering flowers Down Town Mpls.

Date of experience: April 16, 2018
Paula N.
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Wonderful experience
April 16, 2018

Wonderful experience. Haven't heard from the recipient but I am sure she loved it if it was anything like the pic that was shown. Can't wait to hear from her!

Date of experience: April 16, 2018
Donna B.
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Na
April 16, 2018

Na

Date of experience: April 15, 2018
Wendy R.
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Couldn't receive my log in info thru my email
April 15, 2018

Couldn't receive my log in info thru my email

Date of experience: April 15, 2018
Dawn D.
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My friend was very pleased
April 15, 2018

My friend was very pleased.

Date of experience: April 15, 2018
Barbara Y.
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I'm pleased with the variety of choices; very pleased with the sites simplicity. The only issue was the delivery fee - I purposely choose a location that was really close to the delivery address to insure a cheaper delivery fee - I just feel it was a bit much. Overall I'm more than likely to use the service again.

Date of experience: April 15, 2018
Anonymous U.
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Thought the pricing was fair until I saw the $14.99 S/H fee. I feel like I was mislead after reading the "free shipping" advert, which does not apply to same-day deliveries (also not well disclosed up front)

Date of experience: April 15, 2018
Meow K.
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My 1st order was disappointing,though my concerns were met with a slight refund. Thought I would try again. 2nd order was premium and what i received was between reg and deluxe as well as not colors i wanted. Phone local shop to express my concern, came next day and tried to resolved by removing flowers. Yes they gave me me more of my color but took so many out instead of adding that it was more sparse that i would state I now had a reg order. This was for my mom 75th bday.

Date of experience: April 15, 2018