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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Allison V.
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My friends are always so happy with their gifts! The quality is great and is always delivered on time.

Date of experience: April 27, 2018
Courtney F.
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...
April 27, 2018

Date of experience: April 27, 2018
lk O.
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Everything was OK except high "service" costs
April 27, 2018

Everything was OK except high "service" costs. I did not realize that even though I was sending 2 items to the same recipient on the same day that I would be charged 14.99 service fee for each item. This should be stated clearly on the home page. I would have gone elsewhere.

Date of experience: April 27, 2018
Jenny O.
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Love this site
April 27, 2018

Love this site

Date of experience: April 27, 2018
Joanna Y.
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I had ordered the night before and flowers were delivered next morning! Very efficient!

Date of experience: April 27, 2018
Paul M.
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Quick and easy
April 27, 2018

Quick and easy. They were not delivered same day, even though the fee was taken. They actually did not arrive until 4pm the following day. Communication was poor. The product that arrived was of a high standard and was very pretty.

Date of experience: April 27, 2018
Raul A.
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First time so far so good
April 27, 2018

First time so far so good. Thanks

Date of experience: April 27, 2018
Jos M.
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Greate
April 27, 2018

Greate

Date of experience: April 27, 2018
Awatif M.
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Hello
April 27, 2018

Hello,

I loved your website. I am going to deal with you again me and my family bought from you. We have ordered 3 order in April for the same person Maryana for her birthday.
In my order I surprised that the red heart shaped balloon is very small size.
Thank you

Date of experience: April 27, 2018
Brenda B.
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A nice variety to select from
April 27, 2018

A nice variety to select from

Date of experience: April 27, 2018
Sharon N.
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Very good
April 27, 2018

Very good

Date of experience: April 27, 2018
Israel L.
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The person who received them said that they were amazing and the arrangement was beautiful

Date of experience: April 27, 2018
Laura G.
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The unexpected service charge ramping up the price right at the end is what will make me take time to compare other florists prices next time. I did like the quick view and selection of bouquets on the first page. Flowers are not as shown even after a re-do of the order but I appreciate that they tried to get it right.

Date of experience: April 27, 2018
Julia T.
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Your prices change dramatically every time I log out and log back in.

I thought I was getting a mug vase and got a crock type vase instead. It was still cute, but not what I was expecting.

Date of experience: April 27, 2018
Stephanie l.
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Have used this website before and loved it
April 27, 2018

Have used this website before and loved it

Date of experience: April 27, 2018
Anita E.
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Excellent
April 27, 2018

Excellent

Date of experience: April 27, 2018
Mark G.
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...
April 27, 2018

Date of experience: April 27, 2018
clara b.
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The extra charges for shipping and handling are too high! Just too high for this service.

Date of experience: April 27, 2018
Deb A.
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The customer service was excellent and helpful, and the flowers were gorgeous

Date of experience: April 27, 2018
SERENA H.
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GREAT WEBSITE SO FAST
April 27, 2018

GREAT WEBSITE SO FAST

Date of experience: April 27, 2018