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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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Cindi N.
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Service fees seem high
May 10, 2018

Service fees seem high. Plant delivered upside down

Date of experience: May 9, 2018
Chris E.
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So easy to order, and fast delivery!
May 10, 2018

So easy to order, and fast delivery!

Date of experience: May 9, 2018
Loretta G.
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So simple to order, there was a service fee I wasn't expecting for 14.99. So disappointed, I up graded to top of the line and got 3 roses one half dead, 8 carnations, white daisies, bright pink and it was to be soft pink. I was in tears.

Date of experience: May 9, 2018
Richard B.
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Placing the order on the web went smoothly
May 10, 2018

Placing the order on the web went smoothly. I had opted for weekend delivery on aSunday but for some reason his time could not be met. They did deliver the flowers the very next day and refunded the extra fee I had paid for the Sunday delivery. The arrangement was very beautiful and my wife loved it.

Date of experience: May 9, 2018
Rhonda E.
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I've been in the shop before and had good service and a good experience. This went just as well.

Date of experience: May 9, 2018
Loretta W.
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Some leaves were yellow and some branches wilted. My family member was disappointed with this order.

Date of experience: May 9, 2018
Donna F.
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Pain free web site
May 10, 2018

Pain free web site. My 95 year old mother received her gardenia plant today and was thrilled with it. It's her favorite plant and she said it was full of buds and she can't wait until they open.

Thank you, Donna Fraser

Date of experience: May 9, 2018
rebecca M.
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I delivered the flowers to my mother and they were beautiful. They were so much better then I imagined they could be.

Date of experience: May 9, 2018
Jerry R.
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Ordered the plant on the 3rd of May to be delivered on the 9th of May and it was. I am about 900 miles away but my son said she was pleased.

Date of experience: May 9, 2018
Martha A.
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Good
May 10, 2018

Good,

Date of experience: May 9, 2018
Simone C.
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Love the option of next day delivery!
May 10, 2018

Love the option of next day delivery!

Date of experience: May 9, 2018
Joanne H.
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I appreciate the offer for the free delivery. Thank You!

Date of experience: May 9, 2018
Caroline C.
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2 points
May 9, 2018

2 points
I ordered an extra bouquet by mistake and could not find a way to remove it or modify it. I had to redo from scratch
2nd points I did not mentionned the handling fee before the end.

Date of experience: May 9, 2018
Alberto D.
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Thank you for everything have made it easy for me to send flowers from where ever I'm at.

Date of experience: May 9, 2018
Elaine H.
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So far so good
May 9, 2018

So far so good. Waiting to see how the flowers will be. This is the 1st time ordering from you.

Unfortunately, I didn't actually get to see them, being out of state. My mother is happy.

Date of experience: May 9, 2018
Ken B.
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The price of the item I chose was just right, the delivery time was just right and the person I had the plant sent to liked it very much.

Date of experience: May 9, 2018
Jean D.
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So many great choices,I know my mom is gonna love her gift

Date of experience: May 9, 2018
Janet H.
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Have always been more than happy with flowers in past but this time I am very dissatisfied and probably will not order again unless it's a flower emergency. The flowers delivered were completely different from what I picked out on the website.

Date of experience: May 9, 2018
Leslie s.
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I was disappointed in the delivered arrangement. It did not resemble what I believed I was paying for in relation to what was pictured on the website. The flowers provided were few and pale. The best thing about the arrangement was the vase.

Date of experience: May 9, 2018
Deb B.
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As soon as my mother received her order I asked her to send me pictures so I could compare the photo of the bouquet online with what she actually received.

I am very disappointed and saddened at the carelessly thrown together bouquet she was delivered. A third grader could have done as well.:-(

Date of experience: May 9, 2018