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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Ieysha B.
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I didn't think I would have to pay a$15 handling fee. That should be something that s mentioned before hand I also did not receive my delivery on the 6th, which is what I pad for. I would like a refund on my same day fee.

Date of experience: August 7, 2020
Diana J.
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I had a good experience
August 8, 2020

I had a good experience. I got what I ordered and delivered on time. Easy to use website.

Date of experience: August 7, 2020
Melanie M.
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She took a picture for me and they looked droopy.

Date of experience: August 7, 2020
Sherman G.
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No comment needed
August 8, 2020

No comment needed

Date of experience: August 7, 2020
Laiza C.
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Good experience, I liked that I was able to find coupons that covered the shipping and flowers were discounted as well. I also liked that I received credit for my purchase.

Date of experience: August 7, 2020
Sandra D.
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Easy to order and delivery on time
August 8, 2020

Easy to order and delivery on time.

Date of experience: August 7, 2020
Adrian W.
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Good
August 8, 2020

Good

Date of experience: August 7, 2020
Christina R.
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Hiding a 14.99 service and handling change at the end of checking out is unacceptable. Calculate that into the order before the guest goes through the entire checkout process. I am disappointed and perceive it as a dishonest move on your part as a company.

Now that the flowers have arrived, they are of a somewhat mediocre quality. Certainly not as full of a vase as was pictured online. Now I know for sure that I'm not interested in buying from your site again.

Date of experience: August 7, 2020
Mrs R.
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There were so many beautiful arrangements to choose from. That is a plus in itself which meant, I did not have to go on a big search to satisfy my need. I was very pleased with the arrangement (the flowers, the colors and the vase) that I chose. However, the vase received was not the vase in the photo. It also had a huge influence on the choice I made. The purchase was sent to a friend in sympathy. She called to thank me and express her loving thoughts of the arrangement. She sent me a picture to let me see how beautiful it was...this is when I saw that the vase was not the same as in the website photo, but I'm pleased because she was pleased. Thank you!

Date of experience: August 7, 2020
Katherine M.
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The shopping experience was easy, and flowers are lovely

Date of experience: August 7, 2020
tiffiny w.
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Awesome
August 8, 2020

Awesome

Date of experience: August 7, 2020
Jeremy J.
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Absolutely amazing costumer service
August 8, 2020

Absolutely amazing costumer service

Date of experience: August 7, 2020
Diane P.
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Both items were an Anniversary gift...
August 8, 2020

Both items were an Anniversary gift... my Aunt called me twice to talk about my gifts... thank you so very much for cool-packing the brûlée! Excellent work! I thank you for making the gifts such a hit!

Date of experience: August 7, 2020
STEVE Y.
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Next day delivery and the flowers were perfect!

Date of experience: August 7, 2020
Katie S.
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Flowers were beautiful
August 8, 2020

Flowers were beautiful. My friend sent a picture and was very pleased.

Date of experience: August 7, 2020
Efren E.
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Need more space to write on card
August 8, 2020

Need more space to write on card. Sympathy card is a sad task to do.

Date of experience: August 7, 2020
Tamara H.
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The flowers are beautiful!
August 8, 2020

The flowers are beautiful! My friend loved them. Very very happy!

Date of experience: August 7, 2020
Sylvia B.
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Effortless with beautiful arrangements & wonderful options. The flowers were sent as gifts and each recipient was overjoyed with their display. Thank you so much for helping to brighten someone's day!

Date of experience: August 7, 2020
Rodney E.
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Great!
August 8, 2020

Great! I'll see you in a few months thanks

Date of experience: August 7, 2020
Marley N.
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Swift and excellent albeit choice limited
August 8, 2020

Swift and excellent albeit choice limited. Would like if selection on latex balloons allowed 2 colors rather than just one or mixed.

Date of experience: August 7, 2020